Product:TIBCO Cloud Spotfire
Versions:Latest version
Summary:
This article will help resolve ERROR "Can't reach this page" which maybe seen when logging into Spotfire Cloud.
Details:
There maybe cases wherein Spotfire Cloud login to analyst may not work and error out as below:
Resolution:
- TIBCO Cloud is configured for web authentication, which opens a Web Browser and credentials need to be provided as soon a Spotfire analyst is launched.
- The Internet/web browser that opens here is the default one that is set on the machine/operating system.
- The issue is generally seen in case where the machine's default web browser is set to Microsoft EDGE.
- Change the machines default internet browser to Google Chrome, Firefox or Internet explorer and test the behavior. This should address the issue.
NOTE: This issue may not be seen everytime using Microsoft Edge but can be seen in some user environments.
Versions:Latest version
Summary:
This article will help resolve ERROR "Can't reach this page" which maybe seen when logging into Spotfire Cloud.
Details:
There maybe cases wherein Spotfire Cloud login to analyst may not work and error out as below:
Resolution:
- TIBCO Cloud is configured for web authentication, which opens a Web Browser and credentials need to be provided as soon a Spotfire analyst is launched.
- The Internet/web browser that opens here is the default one that is set on the machine/operating system.
- The issue is generally seen in case where the machine's default web browser is set to Microsoft EDGE.
- Change the machines default internet browser to Google Chrome, Firefox or Internet explorer and test the behavior. This should address the issue.
NOTE: This issue may not be seen everytime using Microsoft Edge but can be seen in some user environments.
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