Revvity hosted Signals Inventa systems used by on-premises Spotfire Analyst clients may require a change of URL if using an older defunct URL is being used. A typical error when using Global Search App could be:
"Signals can't be reached, please check your network or your SDF preference!"
Please follow the steps below to update the URL:
- Log in to Spotfire Analyst as an admin user
- Tools menu > Administration Manager
- Preference (tab) > Select your target group (i.e your Vitro Vivo App users) > Signals Lead Discovery > General
-
Here you should find the URL. Edit as needed then restart Spotfire Analyst for changes to take effect.
For further details including original and new domains please go here.