I am getting the following error message: "SmartUpdatefailed; JAR archive failed security check. Issuer certificate isinvalid."

October 08, 2021 23:05

Date Posted: 2004-02-20
Product: ChemDraw

Problem:

I am getting the following error message: "SmartUpdate failed; JAR archive failed security check. Issuer certificate is invalid."

Solution:

According to VeriSign: "VeriSign Code Signing IDs for Netscape Object Signing currently work with Netscape version 4.0x browsers. However, the Root CA embedded in Netscape Navigator 4.01 to 4.05 is set to expire on 12/31/99. Users of these browsers will not be able to successfully download applications signed with Netscape Object Signing IDs"

The solution is to upgrade to the latest version of Netscape or Windows users can use Internet Explorer.