During the installation, I receive the following error message: "1607: Unable to install InstallShield Scripting Runtime".

During the installation, I receive the following error message: "1607: Unable to install InstallShield Scripting Runtime".

This is an InstallShield problem. We use InstallShield to install our software. The following tech note on InstallShield's web site should fix the problem:

http://consumer.installshield.com/kb.asp?id=Q108158

If for some reason this does not work, then there is another tech note on InstallShield's web site that might help:

http://support.installshield.com/kb/view.asp?articleid=Q107094

particularly the new IsScript.msi download on this page which corrects an ALLUSERS issue.