Date Posted:
Product: Signals Notebook
Product: Signals Notebook
Problem:
Unable to edit user's email address in Signals Notebook
Solution:
Sometimes when updating user's email in Signals Notebook, the
following error message appears: "Editing
user was unsuccessful", and the change is not saved.
REASON:
One of the deleted users has the same email address.
WORKAROUND:
Reactivate the deleted user, updated the email address to a different
one there, and deleted that user again. After that, you should be able
able to update the current user's email address.
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