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Required changes to IP addresses to allow for TIBCO Cloud™ Spotfire® web client access to data sources

Rich Talbot
Date Posted:
Product: TIBCO Spotfire®

Problem:

Required changes to IP addresses to allow for TIBCO Cloud™ Spotfire® web client access to data sources


Solution:

Are you using the TIBCO Cloud™ Spotfire® web client to connect to data sources that have been configured to allow for access from the specific IP addresses specified by TIBCO (a common example would be cloud data sources like Azure SQL or Amazon Redshift)? If so, please note that the list of IP addresses used by TIBCO Cloud Spotfire will be changed in the near future (in the April/May 2021 time frame), with new IP addresses being added and the old IP addresses removed.

A notification will be posted on the TIBCO Cloud Status page (https://status.cloud.tibco.com) two weeks before the change is made and again when the change is complete, after which the old IP addresses can be removed. Make sure to “Subscribe to alerts” on the status page to receive email notifications about this and future activities.   

To allow for uninterrupted, continued access to your data sources, we recommend allowing for access from the new IP addresses listed below (keeping the current ones), at your earliest convenience. Setting up the access rules is often a task for the data source administrator. 
   

IP addresses to allow

To allow for access to the data source from the TIBCO Cloud Spotfire web client, the following IP addresses should be allowed in the data source.
Note: Depending on the TIBCO Cloud region you have selected for your Spotfire subscription (to check your region, click on the icon in the top right of the TIBCO Cloud website toolbar), the IP addresses to allow are different.
 

For users of the US, Oregon region

New IP Addresses to add:
44.230.83.28    
54.189.206.52    
54.214.94.26

Current IP Addresses (keep for now):
54.204.62.233
50.19.56.150

For users of the Europe, Ireland region

New IP Addresses to add:
34.252.200.154    
54.171.143.72    
3.248.22.227

Current IP Addresses (keep for now)
63.35.38.90
63.34.76.96


Note: The information above is only applicable for TIBCO Cloud Spotfire web client, which is run on cloud servers administered by TIBCO. For installed clients, such as TIBCO Cloud Spotfire Analyst, or on-premise web clients that run on your company's own servers, the IP addresses used depend on your equipment and configuration.

See Configuring access for the TIBCO Cloud™ Spotfire® web client in cloud data sources in the TIBCO Cloud Spotfire documentation for additional details.
 

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