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Error: "This installation package is not supported by this processor type. Contact your product vendor."

Rich Talbot
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Product: TIBCO Spotfire®

Problem:

Error: "This installation package is not supported by this processor type. Contact your product vendor."


Solution:

The above error message means that the installer package(setup) that is used to install the product is not compatible with the current hardware or processor type.This error occurs while installing Spotfire Professional Analyst/Client (version 7.0 and later) on a 32-bit version of Windows. See attached (Filename: Error.PNG).   For a successful installation, you must have a 64-bit processor and a 64-bit OS.

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