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TIBCO Spotfire Server with ActiveSpaces clustering installation error "Active Spaces policy file is not found"

Rich Talbot
  • Updated
Date Posted:
Product: TIBCO Spotfire®

Problem:

TIBCO Spotfire Server with ActiveSpaces clustering installation error "Active Spaces policy file is not found"


Solution:

After setting up TIBCO Spotfire Server clustering with ActiveSpaces, you may come across an issue where the initialization fails. Error in the Spotfire server's server.log follows. 

ERROR 2017-04-27T12:44:41,488-0300 [*Initialization*] server.cluster.RetryHelper: Invocation failed. Retries exceeded.
FATAL 2017-04-27T12:44:41,488-0300 [*Initialization*] server.cluster.ActiveSpacesClusterInstance: Failed to join cluster. Cluster members list is empty.
ERROR 2017-04-27T12:45:08,825-0300 [*Initialization*] server.cluster.RetryHelper: Function execution failed. Retry count: 0
java.lang.IllegalStateException: Active Spaces policy file is not found at: C:\tibco\tss\7.8.0\tomcat\..\nm\trust\as-policy.txt
    at com.spotfire.server.cluster.ActiveSpacesClusterInstance.getSecurityPolicyFile(ActiveSpacesClusterInstance.java:242)
    at com.spotfire.server.cluster.ActiveSpacesClusterInstance.getMemberDef(ActiveSpacesClusterInstance.java:197)
    at com.spotfire.server.cluster.ActiveSpacesClusterInstanceBase.connectMetaspace(ActiveSpacesClusterInstanceBase.java:127)
    at com.spotfire.server.cluster.ActiveSpacesClusterInstanceBase.initialize(ActiveSpacesClusterInstanceBase.java:74)
    at com.spotfire.server.cluster.ActiveSpacesClusterInstance.lambda$init$10(ActiveSpacesClusterInstance.java:113)
    at com.spotfire.server.cluster.RetryHelper.doWithRetry(RetryHelper.java:59)
    at com.spotfire.server.cluster.ActiveSpacesClusterInstance.init(ActiveSpacesClusterInstance.java:107)
    at com.spotfire.server.cluster.ActiveSpacesFactory.createInstance(ActiveSpacesFactory.java:97)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

  Ensure the as-common.jar (for ActiveSpaces) is copied correctly and only once to the <Spotfire Server install dir>\tomcat\webapps\spotfire\WEB-INF\lib folder on each server machine. Doc: TIBCO Spotfire Server Installation and Administration > Setting up a cluster of Spotfire Servers