Product: TIBCO Spotfire®
Error: Could not create SSL/TLS secure channel
After entering a URL into a Data Connector for external data access, the following error is thrown.
"External error: The request was aborted: Could not create SSL/TLS secure channel."
Two places to check:
1). Check Internet Explorer Security settings.
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1). Open Internet Explorer. click on the Gear icon in the upper right hand corner and then click on "Internet Options".
2). Click on the "Advanced" tab.
3). Scroll down through the "Settings:" list to the "Security" section.
4). Add a check mark to "Use TLS 1.1" and/or "Use TLS 1.2", and uncheck any older versions of TLS.
5). Save the changes.
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2). Update Registry settings.
Click on Start/Run/Regedit and add the following keys/DWORDS:
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HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Server\Enabled (Value=1)
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Server\DisabledByDefault (Value=0)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v4.0.30319\SchUseStrongCrypto (Value=1)
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See the attached screen shots (Filenames: RegEdit TLS.jpg and RegEdit Crypto.jpg).
After making the changes, reboot the computer.
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