Configuration CLI only lists one server when using the list-online-servers command.

Created
October 08, 2021 23:29

Date Posted: 2017-08-21
Product: TIBCO Spotfire®

Problem:

Solution:

Description:
Configuration CLI only lists one server when using the list-online-servers command, even though there are more servers online in the cluster.

Symptoms:

When running the config list-online-servers from the configuration CLI, only one server is listed.

C:\tibco\tss\<version>\tomcat\bin>config list-online-servers

Tool password:

IP Server Name IP Address Version
- ------------ ------------ ---------
my-tss-server1.example.com 16.75.128.60 <version>

Cause:

The bootstrap.xml file contains a <server-name> value which is automatically retrieved from the computername/hostname when the bootstrap file is created.

Example:

<server-name>my-tss-server1.example.com</server-name>

To resolve this issue, update your bootstrap.xml file (<tss_install_dir>\tomcat\webapps\spotfire\WEB-INF) on each server to reflect the actual server name. Afterwards, restart the Spotfire Server service for the servers that you updated the bootstrap.xml file for.