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Configuration CLI only lists one server when using the list-online-servers command.

Rich Talbot
  • Updated
Date Posted:
Product: TIBCO Spotfire®

Problem:

Configuration CLI only lists one server when using the list-online-servers command.


Solution:

Description:
Configuration CLI only lists one server when using the list-online-servers command, even though there are more servers online in the cluster.

Symptoms:

When running the config list-online-servers from the configuration CLI, only one server is listed.

C:\tibco\tss\<version>\tomcat\bin>config list-online-servers

Tool password:

IP  Server Name                             IP Address    Version
-  ------------                            ------------  ---------
my-tss-server1.example.com  16.75.128.60  <version>


Cause:
The bootstrap.xml file contains a <server-name> value which is automatically retrieved from the computername/hostname when the bootstrap file is created.
 
Example:
  <server-name>my-tss-server1.example.com</server-name>
To resolve this issue, update your bootstrap.xml file (<tss_install_dir>\tomcat\webapps\spotfire\WEB-INF) on each server to reflect the actual server name. Afterwards, restart the Spotfire Server service for the servers that you updated the bootstrap.xml file for.