Date Posted:
Product: TIBCO Spotfire®
Product: TIBCO Spotfire®
Problem:
Failure to load analyses after TLS 1.0 is disabled on the mashup page / portal
Solution:
Although Spotfire Web Player 7.5 or later supports TLS 1.2, disabling TLS 1.0 on a portal that hosts the Web Player mashup may make it fail to load analysis files. The web page may throw the following error:
Could not create SSL/TLS secure channel
.NET application communicates on TLS 1.0 by default unless otherwise forced to use a strong encryption.
Important Note: This process involves modifying the Windows Registry Editor. Make sure to create a registry backup before making any changes. Refer to the Microsoft documentation for additional details on registry backup.
- Login to the Node Manager machine as an Administrator.
- Launch the Registry Editor by clicking on Start -> Run
- Type "regedit.exe" into the text field, then press the <Enter> key.
- Navigate to the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v4.0.30319\
- Right click on v4.0.30319 and select "new DWORD value".
- Rename it to SchUseStrongCrypto, then double-click on that key.
- In the dialogue that pops up, enter the following value: "1" (without quotes).
- Restart the Windows machine and then test.