Product: TIBCO Spotfire®
Unable to browse Spotfire Server URL after domain name/hostname is changed
There are scenarios when the hostname/domain name of an existing Spotfire Server is changed. In such cases, the Spotfire Server URL is not accessible.
Spotfire server logs have the below entries:
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WARN 2019-05-27T17:24:59,486+0700 [*Initialization*] security.trust.CSRBuilder: The configured address 'xxxxxx' doesn't seem to resolve to this host
INFO 2019-05-27T17:24:33,133+0700 [*Initialization*] server.lifecycle.SpotfireApplicationInitializer: TIBCO Spotfire Server Alias 192.xxx.xxx.xxx (ID: d96a5a27-15d3-4cd8-bc85-1811aaef59d8)
WARN 2019-05-27T17:24:35,439+0700 [*Initialization*] spotfire.server.BootstrapConfigUtil: Unable to resolve configured server name xxxxxx
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To resolve the issue follow the steps below:
- Browse to <Spotfire installation folder\tibco\tss\10.3.0\tomcat\spotfire-bin>. In versions lower than 10.3 "uiconfig.bat" is located in "C:\tibco\tss\XXX\tomcat\bin"
- Launch Spotfire Configuration tool "uiconfig.bat"
- In "System Status" tab click "create new bootstrap file"
- Ensure the updated server name is listed in the "addresses" section.
- Now create a new bootstrap and restart the Spotfire Server service.
NOTE:-
The domain name/hostname changes impact existing node manager trust as well.
- It is recommended to trust the nodes again after the Spotfire server has been re-bootstraped.
Changes to be done on the Node Manager:
- Open and edit "nodemanager.properties" located in <C:\tibco\tsnm\10.3.0\nm\config>
- Updated the new Spotfire Server FQDN in "server.name=" field.
- Save the file.
- Login to Spotfire Server UI with administrative credentials.
- Navigate to "Nodes & Services"
- In "Your Network" TAB select "NODES" from the Dropdown menu.
- Highlight the Node and select "Revoke trust"
- Restart the Node Manager Service from the Windows Services console.
- Login to Spotfire Server UI with administrative credentials.
- Navigate to "Nodes & Services", then click on "Untrusted nodes" TAB and trust the listed node.
https://docs.tibco.com/pub/spotfire_server/10.3.0/doc/html/TIB_sfire_server_tsas_admin_help/GUID-240E0D48-7570-4EA3-A07C-D8E49B4C9CB2.html
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