Keywords:
ChemDraw, Items folder, error.
Solution
Right-click the ChemDraw icon and select Run as Administrator.
Upon opening ChemDraw this browse window appears
Browse to this pathway when it asks that,
C:\ProgramData\PerkinElmerInformatics\ChemOffice2021\ChemDraw\ChemDraw Items and click ok.
If you cannot see the folder "ProgramData", it must be hidden, see this screenshot to solve that,
For ChemDraw v.23 the path is: C:\ProgramData\RevvitySignalsSoftware\ChemDrawApplications\ChemDraw\ChemDraw Items