Unable to generate structures through the "Convert Name to Structure" function as well as "ChemACX.com Structure from CAS Number add-in" on Windows

Keywords:

ChemDraw Name to Structure, ChemACX.com, CAS Number, Add-in, Windows TLS

You have tried to access the Convert Name to Structure function under the Structure menu, and received the following error: An error occurred in the secure channel support

Use the following steps in your Windows system to adjust your Internet Properties. 

1. Right-click on the Start menu and choose Run. Type 'inetcpl.cpl' and then click OK. This will open the "Internet Properties" dialog box

2. Select the "Advanced" tab and check the "Use TLS 1.0" checkbox, then click the OK Button and retest the problem.