
Ortega, Juan
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Articles
Recent activity by Ortega, Juan-
My ChemDraw activation fails with a general communication error
On activation you may need to allow communication to the activation server through yourfirewall or proxy server. If activation fails, please work with your IT organization to allow communication wi...
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SciFinder-n search in ChemDraw keeps spinning or opens multiple tabs in your browser
Details: Set Google Chrome as your default browser. Open Chrome, and in the address bar, enter "chrome://settings/content/notifications" (without the quotes) and hit enter. Go to "Allowed to send ...
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Common Login Problems and Solutions
If you are experiencing problems or errors when logging in or creating an account when trying to download the software to reinstall or install it (for any of our products like ChemDraw, ChemOffice ...
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Login help for Signals ChemDraw and ChemDraw Trial
Details: You can ONLY access Signals ChemDraw if you are first added to the tenant by your local Signals ChemDraw Administrator. Once added, you will receive a welcome email indicating specifical...
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Using the Revvity Download Portal
As an administrator, you have the option to manage users who can login to the Download Portal and also the devices that activate the ChemDraw/ChemOffice licenses. The link below allows you to downl...
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ChemDraw Licensing Help
Note: This article summarizes the options in the Licensing dialog box when launching ChemDraw. If you are looking to purchase the software, please see this article: Where can I buy, order, purcha...
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I want to stop receiving emails from Revvity Signals.
Keywords: Emails, spam, hotfix, hotfixes, new version, download center Details: Our download center will automatically send notifications when a new version or hotfix for one of the products in y...
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How do I download and install ChemDraw on my Windows PC?
Keywords: Install, Windows, PC, download If you have a Signals ChemDraw Subscription, please refer to the "Downloading and Installing ChemDraw Desktop Suite through the Signals Platform" section ...
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I need an Activation Code or download link for my perpetual ChemDraw version.
Our ChemDraw/ChemOffice product versions 16.x and earlier have reached the End of Life and are no longer supported. Please check our Product Life Cycle. Older software applications may stop workin...
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I can see ChemDraw installed on my computer, but other users can't.
Details: If you are using ChemDraw version 22.2 or older, please make sure to select the option for "All users in this computer" during installation. For version 23.0 and later, you will find two...