Ortega, Juan
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Articles
Votes on activity by Ortega, Juan-
"Cannot run the macro" error message when trying to edit structures from a ChemOffice Excel Worksheet
When you open an Excel document that includes ChemDraw structures, the following message appears when you try edit them: "Cannot run the macro 'ChemDrawExcel20.xla'Execute "1003",0. The macro may n...
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A blank screen appears after I authenticate with my credentials for Signals ChemDraw and try to launch the application
Details: 1. Open Chrome, and in the address bar, enter "chrome://settings/content/notifications" (without the quotes) and hit enter.undefined2. Go to "Allowed to send notifications" and click t...
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Login help for Signals ChemDraw and ChemDraw Trial
Details: You can ONLY access Signals ChemDraw if you are first added to the tenant by your local Signals ChemDraw Administrator. Once added, you will receive a welcome email indicating specifical...
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SciFinder-n search in ChemDraw keeps spinning or opens multiple tabs in your browser
Details: Set Google Chrome as your default browser. Open Chrome, and in the address bar, enter "chrome://settings/content/notifications" (without the quotes) and hit enter. Go to "Allowed to send ...
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I want to stop receiving emails from Revvity Signals.
Keywords: Emails, spam, hotfix, hotfixes, new version, download center Details: Our download center will automatically send notifications when a new version or hotfix for one of the products in y...
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ChemDraw Licensing Help
Note: This article summarizes the options in the Licensing dialog box when launching ChemDraw. If you are looking to purchase the software, please see this article: Where can I buy, order, purcha...
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Activate.exe 23.0 IsInstaller command not working for bulk activation on ChemDraw version 23.0.1
Details: For the first release of ChemDraw 23.0, the command line "Activate.exe 23.0 IsInstaller" (or any variation of it) fails to activate the product. Instead, please use 22.0 as the versi...
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How do I manage ChemDraw licenses so I can free up or transfer or deactivate a license in Signals ChemDraw?
When you login to your ChemDraw Tenent as an Administrator, you will have access to a link called ‘Configuration’. In the Administration section of Home, there is a link for Configuration and the C...
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I can see ChemDraw installed on my computer, but other users can't.
Details: If you are using ChemDraw version 22.2 or older, please make sure to select the option for "All users in this computer" during installation. For version 23.0 and later, you will find two...
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Access to Signals Notebook Individual Edition and ChemDraw Cloud
Signals Notebook Individual Edition and ChemDraw Cloud were previously offered with a ChemOffice+Cld license, which was discontinued with version 21. This license was also part of the ChemOffice ...