The Customer

1. Community
2. E-Notebook & ChemBioOffice Enterprise
3. Change screen resolution

Hi franknoll, I do not see the relation of your question on this "Change screen resolution" topic. However to answer your query beloew are the table names. If you need more assistance on the same. ...

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• The Customer
• August 23, 2021 07:16
• 0 votes

1. Community
2. ChemDraw and ChemOffice
3. Please improve your software. Here are some sincere suggestions.

When I use ChemDraw, your software has many problems. It gets stuck when drawing a large number of graphics. Every time I enter ChemDraw through word editing, it opens slowly, and all toolbars can...

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• The Customer
• August 12, 2021 04:27
• 0 votes

1. Community
2. E-Notebook & ChemBioOffice Enterprise
3. Change screen resolution

I am a new ENB admin. I would like to know how to query the system to find user name, active vs inactive status, and what collections the users belong to. What tables would you join to search for t...

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• The Customer
• August 05, 2021 05:38
• 0 votes

1. Community
2. ChemDraw and ChemOffice
3. Structure to Name crashes on pasted InChI

I am able to reproduce the crash with ChemDraw 20.1.0.110.I will report this to R&D, to see if we can address this for a future release.

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• The Customer
• May 25, 2021 10:50
• 0 votes

1. Community
2. ChemDraw and ChemOffice
3. Chemdraw 17.0 Bond Lengths Not Fixed

I also had this problem, the solution for me was to check the "Fixed Lengths" option under the "Object" tab. The fixed length can be set for the whole document under the "File" tab option "Documen...

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• The Customer
• May 02, 2021 06:52
• 0 votes

1. Community
2. Signals Notebook
3. Table Template - List Items

Hi Daniel, After you make any additions / modifications to an existing table template definitation, those changes will only be available on the newly created experiments and not on the already exis...

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• The Customer
• April 21, 2021 02:39
• 0 votes

1. Community
2. ChemDraw and ChemOffice
3. ChemScript Update to 64-bit Python 3.6/3.7

Are there any news regarding this topic? I am aware that 64-bit version are supported by new. Yet, it is quite sad that – even in ChemOffice 20 (released in 2020) – Python 3.2 is the highest supp...

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• The Customer
• April 20, 2021 06:36
• 1 vote

1. Community
2. ChemDraw and ChemOffice
3. chemdraw 15 in Big Sur

ChemDraw 15.0 not compatible on macOS Big Sur 11.x. The highest compatible Mac OSX for our v15.0 is Mac OSX 10.10 and for v15.1 is Mac OSX 10.11.x.Please note versions prior to 20.x are not support...

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• The Customer
• March 15, 2021 13:14
• 0 votes

1. Community
2. Signals Notebook
3. Origin and SIgnals Notebook

Not in the current version. We have Ideas Portal (see the link in the Community menu at the top of this page) where we accept feature requests, and users can vote for what they think would be good ...

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• The Customer
• February 23, 2021 14:06
• 0 votes

1. Community
2. ChemDraw and ChemOffice
3. Where is my main tool bar? Chemdraw 20.0

It seems your main tool bar minimized and floating somewhere in your Desktop. Please visit http://informatics.perkinelmer.com/Support/Contact/ to submit a ticket (or send an email to informatics.su...

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• The Customer
• February 22, 2021 08:53
• 0 votes