Error is produced when a Web Player user attempts to use Chemistry feature in LDP

Keywords: LDP; Lead Discovery Premium; Web Player; Consumer; Business Author; error

Problem:

The following error is produced when a Web Player user attempts to open a page that contains Chemistry feature of Lead Discovery Premium.

Cannot use chemistry functions in Viewing mode, switch to Editing mode.

Resolution:

In order to use the Chemistry feature of Lead Discovery Premium, user must switch to Editing mode from the drop-down list in the upper right corner of analysis. This change is required because the Chemistry feature makes changes to the document which requires access to some of the Editing mode functionality. 

The Chemistry interface becomes available right after user swtiches to Editing mode.

Note that Business Author license is required to swtich to Editing mode. Users with only Consumer license cannot switch to Editing mode; therefore cannot use the Chemistry feature.