ChemDraw & ChemOffice+ Products
- ChemDraw: Self Service License Management Options
- Signals ChemDraw: I do not get the latest release installer for ChemDraw when downloading from Signals ChemDraw tenant.
- ChemDraw JS: Webpack React Github demo implementation | ChemDraw JS version 23
- Customer Service: Common Login Problems and Solutions
- ChemDraw: ChemDraw or ChemOffice Activation and Downloads assistance
- ChemDraw: "Activation limit reached" or "Activation ID copies exceeds available copies" error when trying to activate ChemDraw on a new computer.
Signals Notebook
- Signals Notebook: A user can't create notebooks/experiments and warning "You do not have access to the options for this metadata" is displayed
- Signals: SAML Authentication using Microsoft Azure / Entra ID
- Signals: SAML Configuration with Okta
- Signals Notebook: Slow Performance
- Signals Notebook: Differences Between Full and Partial PDF Exports
- Signals Notebook: Bulk Registering One Compound with Multiple Batches/Lots from Sample Table
E-Notebook & ChemBioOffice Enterprise
- E-Notebook Data Archive: Scheduling Data Extraction Jobs for Large Datasets
- E-Notebook Enterprise: compound registration may fail if columns Rxn ID/Product ID are missing
- ChemBioOffice Enterprise: Registration records Molecular Formula or Weight may not update if values were inserted in tables
- E-Notebook Enterprise: ChemDraw CDXMLToImage SVG Error After First Save
- ChemBioOffice Enterprise: Registration Enterprise not loading due to missing REGDB password in configuration
- E-Notebook: Start a session
Spotfire & Signals Spotfire Products
- Spotfire 14.0 HF-047 compatibility Issue
- Spotfire license model considerations when upgrading to 14.0.8 and 14.5.0 and higher
- Spotfire Server: Configuring Spotfire to connect to a Snowflake Database using Information Services and Azure (OAuth2)
- Spotfire Server: Configuring HTTPS connections to the Spotfire Server
- Spotfire Server: How to configure Okta OpenID Connect authentication
- Spotfire: Python Service fails to start with error "ValueError('numpy.dtype size changed, may indicate binary incompatibility."
Image Artist
- Image Artist: Overview of the ImA 1.5.2 Release Package
- Image Artist: Accessing Image Artist Installers and Documentation
- Image Artist: Image Artist 1.5 - Error 500 when attempting to login via the webUI or failures in batch analysis after 3rd Dec 2025
- Image Artist: Recommended Upgrade Pathways
- Image Artist: Data backup
- Image Artist: System Recommendations
Spectrus, Percepta, Luminata, Katalyst D2D and Other
- AutoChrom: EOleSysError or "Library Not Registered" Error After Update
- Installation: Programs are missing or cannot be launched after installation
- Spectrus and Percepta: Upgrade to Latest Supported Version
- Licensing: How to Renew Expired Subscription License
- Automation Server: Log Location Changed After Update to 2022.2 or Later
- Spectrus DB Enterprise: Troubleshooting "Scheduled for Reindexing" persistent status