ChemDraw & ChemOffice+ Products
- ChemDraw: Self Service License Management Options
- Signals ChemDraw: I do not get the latest release installer for ChemDraw when downloading from Signals ChemDraw tenant.
- ChemDraw JS: Webpack React Github demo implementation | ChemDraw JS version 23
- Customer Service: Common Login Problems and Solutions
- ChemDraw: ChemDraw or ChemOffice Activation and Downloads assistance
- ChemDraw: "Activation limit reached" or "Activation ID copies exceeds available copies" error when trying to activate ChemDraw on a new computer.
Signals Notebook
- Signals: SAML Authentication using Microsoft Azure / Entra ID
- Signals: SAML Configuration with Okta
- Signals Notebook: Slow Performance
- Signals Notebook: Accepting Tasks Using "Use This Experiment"
- Signals Notebook: Can I transfer configuration between tenants?
- Signals Notebook: Attribute values remain visible in search filters even after removing group associations
E-Notebook & ChemBioOffice Enterprise
- E-Notebook Data Archive: Scheduling Data Extraction Jobs for Large Datasets
- E-Notebook Enterprise: compound registration may fail if columns Rxn ID/Product ID are missing
- ChemBioOffice Enterprise: Registration records Molecular Formula or Weight may not update if values were inserted in tables
- E-Notebook Enterprise: ChemDraw CDXMLToImage SVG Error After First Save
- ChemBioOffice Enterprise: Registration Enterprise not loading due to missing REGDB password in configuration
- E-Notebook: Start a session
Spotfire & Signals Spotfire Products
- Spotfire Security Advisory: July 14, 2026 - Spotfire - CVE-2026-8590
- Spotfire Server: Incorrect redirect when using OpenID in Spotfire Server 14.6
- Spotfire: Is Microsoft .NET Framework a prerequisite for installing Spotfire?
- Spotfire Analyst: Spotfire Client Redirects to Web Browser for Authentication
- Spotfire Analyst only displays a web browser login page, without option to login using its standard dialog box
- Spotfire license model considerations when upgrading to 14.0.8 and 14.5.0 and higher
Image Artist
- Image Artist: Overview of the ImA 1.5.2 Release Package
- Image Artist: Accessing Image Artist Installers and Documentation
- Image Artist: Image Artist 1.5 - Error 500 when attempting to login via the webUI or failures in batch analysis after 3rd Dec 2025
- Image Artist: Recommended Upgrade Pathways
- Image Artist: Data backup
- Image Artist: System Recommendations
Spectrus, Percepta, Luminata, Katalyst D2D and Other
- ACD/Labs Hardware and Software Recommendations
- ACD/Labs: Application fails to start
- Empower Add-on: Export to .spectrus format from Results tab is failing
- pH Selection: Understanding inconsistencies between pKa and pKa+LogD models
- pH Selection: Total Charges and Ionic Forms Curves and Calculations
- AutoChrom: Steps to take when an Injection Fails