ChemDraw & ChemOffice+ Products
- ChemDraw: Self Service License Management Options
- Signals ChemDraw: I do not get the latest release installer for ChemDraw when downloading from Signals ChemDraw tenant.
- ChemDraw JS: Webpack React Github demo implementation | ChemDraw JS version 23
- Customer Service: Common Login Problems and Solutions
- ChemDraw: ChemDraw or ChemOffice Activation and Downloads assistance
- ChemDraw: "Activation limit reached" or "Activation ID copies exceeds available copies" error when trying to activate ChemDraw on a new computer.
Signals Notebook
- Signals: SAML Authentication using Microsoft Azure / Entra ID
- Signals Notebook: Slow Performance
- Signals Notebook: Importing or Inserting HELM with custom monomer(s) fails with an symbol interpretation error
- Signals Notebook: How can I view the custom dashboards that have been shared with me?
- Signals Notebook: How to share a dashboard with other users?
- Signals Notebook: How to interpret the error “Value '...' cannot be parsed to a valid value for 'CAS_NUMBER' type field 'CAS'." in a failure report?
E-Notebook & ChemBioOffice Enterprise
- E-Notebook Enterprise: ChemDraw CDXMLToImage SVG Error After First Save
- ChemBioOffice Enterprise: Registration Enterprise not loading due to missing REGDB password in configuration
- E-Notebook: Start a session
- Optimizing Performance when working with References in E-Notebook
- 製品サンセットのお知らせ: E-NotebookとChemBioOffice Enterprise
- ODAC 19.3 with E-Notebook and CBOE 21.1.1 may crash on Windows Server 2019
Spotfire & Signals Spotfire Products
- Spotfire Server: Incorrect redirect when using OpenID in Spotfire Server 14.6
- Spotfire: Is Microsoft .NET Framework a prerequisite for installing Spotfire?
- Spotfire Analyst: Spotfire Client Redirects to Web Browser for Authentication
- Spotfire Analyst only displays a web browser login page, without option to login using its standard dialog box
- Spotfire license model considerations when upgrading to 14.0.8 and 14.5.0 and higher
- Spotfire Server: Web Player not starting or Analyst client login fails after updating to 14.0 HF-027 or later
Image Artist
- Image Artist: Overview of the ImA 1.5.2 Release Package
- Image Artist: Accessing Image Artist Installers and Documentation
- Image Artist: Image Artist 1.5 - Error 500 when attempting to login via the webUI or failures in batch analysis after 3rd Dec 2025
- Image Artist: Recommended upgrade pathways
- Image Artist: Data backup
- Image Artist: System Recommendations
Spectrus, Percepta, Luminata, Katalyst D2D and Other
- ACD/Labs: Application fails to start
- Empower Add-on: Export to .spectrus format from Results tab is failing
- pH Selection: Understanding inconsistencies between pKa and pKa+LogD models
- pH Selection: Total Charges and Ionic Forms Curves and Calculations
- AutoChrom: Steps to take when an Injection Fails
- AutoChrom: How to update configuration of the project