Product:TIBCO Spotfire Web Player
Versions:All
Summary:
After importing and selecting a new configuration, the Webplayer service startup fails with "Could not load file or assembly 'Spotfire.Dxp.Web" error message in the UI
Details:
At times, users make changes to the Web player configuration and imports the configuration successfully into TIBCO Spotfire Server. After selecting the new configuration or executing set-service-config command, the Web player startup fails with the below error in the Administration Console UI and in the nm.log as well
===
Details: Status notified as STOPPED. The service exited with error code -532462766. Recent Logs: Error: Error: Unhandled Exception: System.IO.FileNotFoundException: Could not load file or assembly 'Spotfire.Dxp.Web, Version=39.3.14305.4783, Culture=neutral, PublicKeyToken=789861576bd64dc5' or one of its dependencies. The system cannot find the file specified. Attempt to communicate with service was unsuccessful.
===
Resolution:
The error message occurs if there is a mistake made in "Spotfire.Dxp.Worker.Host.exe.config" or in "Spotfire.Dxp.Worker.Web.config" while making changes to the configuration. Mistakes such as adding/removing a tag, not closing a tag or making use of special characters in places for eg: Password
There maybe other reasons too for such kind of occurance of issue. Please check the below points.
> Check if the default configuration is exported, If one is trying to export a configuration of older version, making the changes and importing it, it may cause such issue.
> Check if the version number of the deployment and the Spotfire.Dxp.Web package matches.
Versions:All
Summary:
After importing and selecting a new configuration, the Webplayer service startup fails with "Could not load file or assembly 'Spotfire.Dxp.Web" error message in the UI
Details:
At times, users make changes to the Web player configuration and imports the configuration successfully into TIBCO Spotfire Server. After selecting the new configuration or executing set-service-config command, the Web player startup fails with the below error in the Administration Console UI and in the nm.log as well
===
Details: Status notified as STOPPED. The service exited with error code -532462766. Recent Logs: Error: Error: Unhandled Exception: System.IO.FileNotFoundException: Could not load file or assembly 'Spotfire.Dxp.Web, Version=39.3.14305.4783, Culture=neutral, PublicKeyToken=789861576bd64dc5' or one of its dependencies. The system cannot find the file specified. Attempt to communicate with service was unsuccessful.
===
Resolution:
The error message occurs if there is a mistake made in "Spotfire.Dxp.Worker.Host.exe.config" or in "Spotfire.Dxp.Worker.Web.config" while making changes to the configuration. Mistakes such as adding/removing a tag, not closing a tag or making use of special characters in places for eg: Password
There maybe other reasons too for such kind of occurance of issue. Please check the below points.
> Check if the default configuration is exported, If one is trying to export a configuration of older version, making the changes and importing it, it may cause such issue.
> Check if the version number of the deployment and the Spotfire.Dxp.Web package matches.
Comments
0 comments
Article is closed for comments.