Product:TIBCO Spotfire Server
Versions:7.5 and higher
Summary:
In this article you will see what may cause the TIBCO Spotfire Server to fail to start up (a 404 error will be seen in the browser) and how to resolve it.
Details:
After successfully installing the TIBCO Spotfire Server, when you enter the server URL (for exampe http://server:port/spotfire) in the browser, you may receive a 404 error and the TIBCO Spotfire Server administration web page fails to load. In the catalina.log, you see the following error indicating that the server could not start:
Resolution:
This error will be seen when there is an issue with the server alias (host name) as stored in the Addresses section of the bootstrap. To resolve, you can create a bootstrap using only the IP address of the TIBCO Spotfire Server machine.
Versions:7.5 and higher
Summary:
In this article you will see what may cause the TIBCO Spotfire Server to fail to start up (a 404 error will be seen in the browser) and how to resolve it.
Details:
After successfully installing the TIBCO Spotfire Server, when you enter the server URL (for exampe http://server:port/spotfire) in the browser, you may receive a 404 error and the TIBCO Spotfire Server administration web page fails to load. In the catalina.log, you see the following error indicating that the server could not start:
12-Sep-2017 15:04:41.520 SEVERE [localhost-startStop-1] org.apache.catalina.core.ContainerBase.addChildInternal ContainerBase.addChild: start: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Spotfire].StandardHost[localhost].StandardContext[/spotfire]] at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:167) ... Caused by: java.lang.IllegalArgumentException: Illegal hostname mapped to loopback address detected in NODE_SERVER_INFO: myhostname.mydomain.com at com.spotfire.server.BootstrapConfigUtil.verifyServerNames(BootstrapConfigUtil.java:384) ... 10 more
Resolution:
This error will be seen when there is an issue with the server alias (host name) as stored in the Addresses section of the bootstrap. To resolve, you can create a bootstrap using only the IP address of the TIBCO Spotfire Server machine.