On March 21 at 10:19 AM ET issues with an authentication and license service in your implementation of Signals Research Suite were reported preventing users from accessing the system. Upon recognizing the issue, Revvity Signals took immediate action to limit issues due to the outage and normal behavior of the application was restored as of 11:06 AM EST.
We are very sorry for the inconvenience posed to your end-users. We are absolutely committed to high service quality and take every opportunity to improve.