Problem:
Your users are getting errors when trying to delete library items, like Reports or Information Links, etc.
You are seeing: Internal Server Error has occurred. LibraryException
You find the following in your server.log:-
ws.library.LibraryService: An exception occurred in method 'TryDelete'.
com.spotfire.ws.library.StorageException: ORA-04098: trigger 'MZBPJ.FAV_TRIG' is invalid and failed re-validation
ORA-06512: at "MZBPJ.USP_DELETEITEM", line 82
Your are using Oracle as your Database server for Spotfire metadata.
Your Oracle version is less than 19c
Solution:
Check the system requirements and make sure your database is at the correct level before starting the server upgrade.
https://docs.tibco.com/pub/spotfire/general/sr/sr/topics/tibco_spotfire_server.html
Spotfire 14.0.x LTS requires Oracle 19c, otherwise it is unable to compile the new trigger that gets added.
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Source Case 294136
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