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How to update the TIBCO Spotfire installed client in Citrix.

Rich Talbot
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Product: TIBCO Spotfire®

Problem:

How to update the TIBCO Spotfire installed client in Citrix.


Solution:

This article is intended for Spotfire Administrators. 

When there are updates available to Spotfire, either from TIBCO or from a third party, the Spotfire Administrator needs to deploy these packages to the Spotfire Server in order for the users to be able to use them. How to do this is described in the TIBCO Spotfire Server - Installation and Administration manual. 

After packages are deployed to the server, each installed Spotfire client needs to be restarted. Upon login, the program will ask you if you wish to download the new packages to the client. In a Citrix XenApp environment, this needs to be done once by a Windows user with Administrative privileges to ensure that all users are able to use the new packages.

You can update Spotfire in two ways in a Citrix XenApp environment:

  • Using Remote Desktop.
    • Login to the Citrix server as a Windows Administrator using Remote desktop.
    • Open Spotfire and login.
    • Press "Update" when prompted to update.
    • If the packages contained new features to TIBCO Spotfire, verify that these features are now present. You should also restart TIBCO Spotfire and log in as a user without Spotfire Administrator privileges to verify the new features.

 

  • Using the published Spotfire application in Citrix.
    • Login to Citrix XenApp farm as a Windows Administrator. The user needs to be a Windows Administrator on the Citrix server that publishes the Spotfire application.
    • Start TIBCO Spotfire from the Citrix XenApp farm.
    • Press "Update" when prompted to update.
    • If the packages contained new features to TIBCO Spotfire, verify that these features are now present. You should also restart TIBCO Spotfire and log in as a user without Spotfire Administrator privileges to verify the new features.

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