Constant redeploy until restart, error - "The requested operation cannot be performed on a file with a user-mapped section open in the logs." – Revvity Signals

Date Posted: 2020-07-01
Product: TIBCO Spotfire®

Problem:

Constant redeploy until restart, error - "The requested operation cannot be performed on a file with a user-mapped section open in the logs."

Solution:

Description:

Constant redeploy until restart of Spotfire Server. Error - "The requested operation cannot be performed on a file with a user-mapped section open in the logs."

Symptoms:

Deployment is not successful and the following errors are returned in the logs.

Error - [*DeploymentUpdater*] server.deployment.DeploymentManagerOracle: Exception refreshing updated deployments

com.spotfire.server.deployment.DeploymentException: Problem unpacking package

Caused by: java.lang.RuntimeException: java.lang.RuntimeException: java.lang.RuntimeException: com.spotfire.server.deployment.DeploymentException: Problem unpacking package

at sun.reflect.GeneratedConstructorAccessor222.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)

Caused by: java.lang.RuntimeException: java.lang.RuntimeException: com.spotfire.server.deployment.DeploymentException: Problem unpacking package

at sun.reflect.GeneratedConstructorAccessor222.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)

Caused by: java.lang.RuntimeException: com.spotfire.server.deployment.DeploymentException: Problem unpacking package

at com.spotfire.server.deployment.DeploymentManager.lambda$null$6(DeploymentManager.java:2450)

at java.util.stream.ForEachOps$ForEachOp$OfRef.accept(ForEachOps.java:184)

at java.util.ArrayList$ArrayListSpliterator.forEachRemaining(ArrayList.java:1374)

Caused by: com.spotfire.server.deployment.DeploymentException: Problem unpacking package

at com.spotfire.server.deployment.DeploymentManager.lambda$null$6(DeploymentManager.java:2440)

... 9 more

Caused by: java.io.FileNotFoundException: D:\tibco\tss\7.5.0\tomcat\temp\TIBCO\TSS\deploy\2d71f811-19f6-f4ac-c985-3da501193f54-TEMP-5339660424130175219\Metadata.xml (The requested operation cannot be performed on a file with a user-mapped section open)

Cause:
The cause is due to an antivirus utility locking/deleting files under the <Spotfire Server_InstallDir>\tomcat\temp folder.

Disable antivirus scanning on the <Spotfire Server_InstallDir> folder.