In Citrix environment, users are prompted for Analyst Client update even after the user user account was used to update the Analyst Client after the Server upgrade.

In Citrix environment, users are prompted for Analyst Client update even after the user user account was used to update the Analyst Client after the Server upgrade.

In Citrix environment, even after a Super user account was used to update the Analyst Client, individual users might get an update notification. There could be a lot of factors coming into picture here. These are explained in the resolution section. Case 1: 
UAC(User Account Control) is turned ON and the Analyst Client was updated as super user for the first time after the server upgrade, but not as an "Administrator".

•  In this case, the individual users will be prompted for update and after the user selects to update, the updated modules will be installed under user's AppData folder "%LOCALAPPDATA%\TIBCO\Spotfire\<Version>\Modules". This now becomes the default path for the user while accessing the Analyst Client.
•  In order to make sure that users do not get prompted for updates, run the upgrade as "Administrator". The updated module will now be present under "C:\Program Files (x86)\TIBCO\Spotfire\<Version>\Modules(x86)\TIBCO\Spotfire\<Version>\Modules" and the users will be using this path when they access the analyst client. Hence, they will not get an update prompt.
•  It should be noted that the users who already performed update after they were prompted for it will have their roaming profile created in "AppData" path and this will be used as the default path when they access the analyst client. If we want these users to use "C:\Program Files (x86)\TIBCO\Spotfire\<Version>\Modules(x86)\TIBCO\Spotfire\<Version>\Modules" path, the roaming user profiles of these users need be be managed, after they log out. This needs to be done by the Server Administrator.

Case 2:
UAC is turned ON and the Analyst Client was updated as super user for the first time after the server upgrade, as "administrator".

•  In this case, the individual users will not be prompted for update, as the updated modules will be installed under "C:\Program Files (x86)\TIBCO\Spotfire\<Version>\Modules(x86)\TIBCO\Spotfire\<Version>\Modules".

Case 3:
UAC is turned OFF and the super user account is used to launch Analyst Client for the first time after the upgrade.

• In this case, the individual users will not be prompted for update as the modules will be present under C:\Program Files (x86)\TIBCO\Spotfire\<Version>\Modules(x86)\TIBCO\Spotfire\<Version>\Modules. It doesn't matter in this case whether the super user updated the Analyst Client as an administrator or normally.

Case 4:
UAC is turned OFF on the server, super user account is used to run the update for the first time, modules are downloaded under C:\Program Files (x86)\TIBCO\Spotfire\<Version>\Modules(x86)\TIBCO\Spotfire\<Version>\Modules, still users are prompted for update.

• This could be because the individual users might already have the Local Appdata user accounts and therefore that path will be treated as the default modules location and not "C:\Program Files (x86)\TIBCO\Spotfire\<Version>\Modules(x86)\TIBCO\Spotfire\<Version>\Modules" path. This is a default Windows behavior that the local user's AppData location is considered as the default modules location. If the users do not want the update prompt in this case, the roaming profiles of those users need to be managed after they log out.