Web player scheduled rule fails with the status as 'Canceled'

Web player scheduled rule fails with the status as 'Canceled'

Analysis scheduled to cache fails to load with the Load Status  as  'Canceled'


One of the possible reason for the above status is when the analysis takes longer time than the schedule end time to load e.g. the analysis takes  3 hours to load, the Schedule start time is 8:00am and end time is 10:00am
The analysis will start of load at 8:00 and while its still loading at 10:00am, it receives a message from the server to cancel as its past the cache end time. 1)While creating a  schedule for a rule always remember that the duration of  the schedule(Start and End time) in the cache should always be more than the time it takes to load the analysis.

2)While creating External updates,  the 'keep-alive-minutes' should always be more than the execution time
Refer to the below link for more information about External Updates and "Keep-alive-minutes"
https://docs.tibco.com/pub/spotfire_server/10.3.0/doc/html/TIB_sfire_server_tsas_admin_help/GUID-B00163D3-9908-4095-B5FF-BC385B0470B9.html