How to check the Public Address URL configured on TIBCO Spotfire Server using a Troubleshooting bundle

How to check the Public Address URL configured on TIBCO Spotfire Server using a Troubleshooting bundle

The public address is the base URL that is used by Spotfire when generating absolute URLs. A public address must be configured if the Spotfire Server is accessed through a load balancer or reverse proxy. This article demonstrates 3 ways to determine what public address is configured on the TIBCO Spotfire Server based on a Troubleshooting Bundle.  Below are three possible ways to check which Public Address URL that the TIBCO Spotfire Server is using:

1) Open the Configuration.xml from the Troubleshooting bundle and check if the below '<public-address>' section is enabled:

<public-address>
    <enabled>true</enabled>
    <url>https://tss78.nc.com/</url>
  </public-address>

2) Open the Sites.txt and check here:

site id;site name;public address
5c2c7b84-e1f4-4187-9799-85a2a48f0ebc;Default;https://tss78.nc.com/ (c)

3) Open the server.log from within a "tss-" Spotfire Server folder (note: this requires the logging level is set to DEBUG) and search for "Frontend server manifest" and Backend server manifest" to see which public address endpoint it is pointing to:

DEBUG 2018-10-16T14:56:35,862+0000 [] server.manifest.ManifestServlet: Frontend server manifest:
<?xml version="1.0" encoding="UTF-8"?>
<manifest>
  <client-login>
    <show-login-dialog>standard</show-login-dialog>
    <always-online>false</always-online>
    <allow-save-information>true</allow-save-information>
    <allow-user-provided-credentials>true</allow-user-provided-credentials>
    <offline-days-permitted>infinite</offline-days-permitted>
    <technical-min-version>
      <cloud>10.12</cloud>
      <standard>10.12</standard>
    </technical-min-version>
    <min-version>4.5.0</min-version>
  </client-login>
  <server-info>
    <version>47.0.8014.637</version>
    <release>standard</release>
    <login-initiation-endpoint>/spotfire/auth/web/initiate</login-initiation-endpoint>
    <login-success-endpoint>/spotfire/auth/web/success</login-success-endpoint>
    <oauth2-authorization-endpoint>/spotfire/oauth2/auth</oauth2-authorization-endpoint>
    <oauth2-token-endpoint>/spotfire/oauth2/token</oauth2-token-endpoint>
    <authentication-modes>
      <sf-oauth2 />
      <sf-web />
    </authentication-modes>
    <session>
      <timeout>23</timeout>
    </session>
  </server-info>
  <logging-categories />
  <monitoring-commit-period>300</monitoring-commit-period>
  <public-endpoints>
    <public-endpoint>https://tss78.nc.com/</public-endpoint>
  </public-endpoints>
</manifest>


DEBUG 2018-10-16T14:56:35,862+0000 [] server.manifest.ManifestServlet: Backend server manifest:
<?xml version="1.0" encoding="UTF-8"?>
<manifest>
  <client-login>
    <show-login-dialog>standard</show-login-dialog>
    <always-online>false</always-online>
    <allow-save-information>true</allow-save-information>
    <allow-user-provided-credentials>true</allow-user-provided-credentials>
    <offline-days-permitted>infinite</offline-days-permitted>
    <technical-min-version>
      <cloud>10.12</cloud>
      <standard>10.12</standard>
    </technical-min-version>
    <min-version>4.5.0</min-version>
  </client-login>
  <server-info>
    <version>47.0.8014.637</version>
    <release>standard</release>
    <authentication-modes>
      <sf-backend-trust />
      <username-and-password />
    </authentication-modes>
    <session>
      <timeout>23</timeout>
    </session>
  </server-info>
  <logging-categories />
  <monitoring-commit-period>300</monitoring-commit-period>
  <public-endpoints>
    <public-endpoint>https://tss78.nc.com/</public-endpoint>
  </public-endpoints>
</manifest>

  Doc: Create a Troubleshooting bundle

• https://docs.tibco.com/pub/spotfire_server/10.3.4/doc/html/TIB_sfire_server_tsas_admin_help/GUID-1819A09C-4979-450C-93E4-1F0BE2C4E7D1.html

Doc:set-public-address

• https://docs.tibco.com/pub/spotfire_server/10.3.4/doc/html/TIB_sfire_server_tsas_admin_help/GUID-1168B883-EFAE-4F42-A652-45FF2A7CC143.html