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Error while creating bootstrap: ORA-28040: No matching authentication protocol

Rich Talbot
  • Updated
Date Posted:
Product: TIBCO Spotfire®

Problem:

Error while creating bootstrap: ORA-28040: No matching authentication protocol


Solution:

Error while creating a new bootstrap file or creating a JDBC datasource : ORA-28040: No matching authentication protocol

The above error is casued due to incorrect or multiple oracle jdbc jar files copied to the Spotfire Server folders
1)Check if the driver used is compatible with the Oracle database version
2)Check if you do not have differnet version of drivers in
  • <Spotfire Server Install>\tomcat\lib
  • <Spotfire Server Install>\tomcat\webapps\spotfire\web-inf\lib folder
  • For Version 10.3 and above also check <Spotfire Server Install>\tomcat\custom-ext  and <Spotfire Server Install>\tomcat\spotfire-lib folders

NOTE:
  • For TIBCO Spotfire Server version 10.2 and lower the driver should only be  either in  <Spotfire Server Install>\tomcat\lib OR <Spotfire Server Install>\tomcat\webapps\spotfire\web-inf\lib folder
  • For TIBCO Spotfire Server version 10.3 and higher the ojdbcx.jar should be copied to  <Spotfire Server Install>\tomcat\custom-ext  folder

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