Spotfire Action logs fails to capture Web Player actions even with Web Service and all "_wp" categories enabled

Spotfire Action logs fails to capture Web Player actions even with Web Service and all "_wp" categories enabled

Spotfire "Action logs"  collects information about the user activity. When "Enable Web Service" is set to "Yes" and all  "_wp" (Eg:auth_wp,library_wp ...) action categories are enabled in the action log configuration, user actions on Web Player will be logged to Spotfire Action logs. 


  One of the reasons why these actions aren't logged in the action logging database is if the updated Spotfire Server Configuration isn't saved to the Spotfire Database. Ensure that the updated configuration is saved (with Web Player logging enabled) to the Spotfire Database followed by a restart of Spotfire Server and Spotfire Node Manager Server services. https://docs.tibco.com/pub/spotfire_server/10.2.0/doc/html/TIB_sfire_server_tsas_admin_help/GUID-7A1181F7-6E2D-418B-A43A-311A3391B140.html