Shop

Your Notifications (0)

There are currently no notifications. You're all set!

Demos Trials
Knowledge Base
ChemDraw and ChemOffice+ Products Signals Notebook E-Notebook and ChemBioOffice Enterprise Spotfire and Signals Spotfire Products Columbus Signals Image Artist
Downloads
Downloads
Community
Support Forums Ideas Portal Product Basics
About Support
Legal Resources Support and Maintenance Plans Product Life Cycle Support News
Contact Support

"Internal Server Error" when installing Web Player or Automation Services after upgrade

Rich Talbot
  • Updated
Date Posted:
Product: TIBCO Spotfire®

Problem:

"Internal Server Error" when installing Web Player or Automation Services after upgrade


Solution:

When installing the Web Player or Automation Services from within the Nodes & Services section after upgrading the Spotfire Server, we may encounter the following error with not much details:

  "Internal Server Error" One of the reasons for this error is that the compatible client deployment packages haven't been deployed on the Spotfire Server under 'Deployments & Packages'

Example:
If the Spotfire Server was upgraded from version 7.8 to 7.11, the Deployments & Packages section will still have the old deployment packages (7.8) and so installing new services (Web Player or Automation Services) may fail.  To resolve this, deploy the latest deployment packages relevant to the upgraded Spotfire Server version and then install any service (Web Player or Automation Services).

 

Related articles

Comments

0 comments

Article is closed for comments.