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Share Link option uses internal IP address with Mac app

Kisiel, Pawel
  • Updated
Date Posted:
Product: TIBCO Spotfire®

Problem:

Share Link option uses internal IP address with Mac app


Solution:

Spotfire Server is installed on AWS, with different Public and Internal IP addresses. Customer can connect to Spotfire Server using the Public IP address, but if the "Share Link" option is used it will be generated using the Internal IP address, causing confusion. Spotfire Web Player uses the Internal IP address, so setting up to use the Public IP address resolves this issue.

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