Setting the Public address URL when running Spotfire Server Configuration Tool remotely.
Solution:
Spotfire Server's Public Address URL can be set either in Spotfire Server Configuration Tool or via command line using "set-public-address" command. For command line instructions, please refer to the following article:
https://support.revvitysignals.com/hc/en-us/articles/4408238131476-Spotfire-How-to-update-the-Web-Player-URL-used-while-generating-absolute-URLs-when-saving-analysis-files-as-Library-items
The easiest and way to make this change is to use Spotfire Server Configuration Tool-> Configuration-> Public Address. However, when making this change using the Configuration Tool remotely (not directly on Spotfire Server machine), this option is disabled and the following waring is displayed:
Public address cannot be configured when running the Spotfire Server Configuration Tool remotely.
It is still possible to perform this task using Spotfire Server Configuration Tool remotely, but additional steps are needed as follows:
1. First, make sure you're able to run the Configuration Tool remotely and you're able to connect to Spotfire Server database:
2. When running the uiconfig.bat remotely by connecting to your Spotfire Server database, you will need to export the currently used configuration by selecting "Export configuration from database", on the System Status page.
3. Next, set your public address by adding the below setting in the exported configuration.xml file:
<public-address>
<enabled>true</enabled>
<url>https://<your-server-URL></url>
</public-address> 4. Save the configuration.xml after making this change and import it back using "Load configuration from file" option.
5. Restart all Spotfire Server services for this change to take effect.
Documentation reference: set-public-address
Documentation reference: Running the configuration tool on a local computer
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