Product: TIBCO Spotfire®
Spotfire Server fails to start. ERROR: (Error creating bean with name 'informationModel' defined in ServletContext resource [/WEB-INF/applicationContext.xml]: Invocation of init method failed;)
Description:
Unable to browse the Spotfire server URL (Admin Console). Error in the "Server.log" (\\Spotfire_server_install_dir\tomcat\logs).
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web.context.ContextLoader: Context initialization failed
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'informationModel' defined in ServletContext resource [/WEB-INF/applicationContext.xml]: Invocation of init method failed; nested exception is com.spotfire.server.ServerInitializationException: java.lang.NullPointerException
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Symptoms:
When trying to open Spotfire server URL, the following error is reported in the server.log file (\\Spotfire_server_install_dir\tomcat\logs):
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web.context.ContextLoader: Context initialization failed
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'informationModel' defined in ServletContext resource [/WEB-INF/applicationContext.xml]: Invocation of init method failed; nested exception is com.spotfire.server.ServerInitializationException: java.lang.NullPointerException
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Caused by: com.spotfire.server.ServerInitializationException: java.lang.NullPointerException
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Caused by: java.lang.NullPointerException
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Cause:
The account by which Spotfire server service is running does not have sufficient privilege to access the Spotfire server installation directory.
There are two options to resolve this issue:
Option 1:
Provide access(at least read/write) to the account on the Spotfire server installation directory which is used by the Spotfire server service.
Option 2:
Change the Spotfire server service account to another account which has access (at least read/write) to the Spotfire server installation directory.
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