Error when trying to save Spotfire analysis: "Unable to save the file" "DirectoryNotFoundException at mscorlib" "Could not find a part of the path".

Error when trying to save Spotfire analysis: "Unable to save the file" "DirectoryNotFoundException at mscorlib" "Could not find a part of the path".

Errors when saving an analysis file:

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Error message: Unable to save the file Spotfire_Analyst.dxp.

DirectoryNotFoundException at mscorlib:

Could not find a part of the

path 'C:\Users\\AppData\Local\Temp\TIBCO\Spotfire\\Resources-7088\ter4D29.tmp'. (HRESULT: 80070003)

Stack Trace:

at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights,
FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)

at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)

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Antivirus software is deleting the temp folder and/or the *.tmp file whose contents are necessary for saving the DXP file.

If antivirus software is installed, ask the IT/Security team to exclude the Spotfire Desktop folder from the virus scan, i.e., exclude the "C:\Users\\AppData\Local\Temp\TIBCO\Spotfire\\" folder from the scan.