ERROR "Open Analysis from Library failed" "The file '/XXXXX/XXXXX' could not be found in the library", when executing a task on Automation Services server.

ERROR "Open Analysis from Library failed" "The file '/XXXXX/XXXXX' could not be found in the library", when executing a task on Automation Services server.

This article describes how to resolve the error, "Open Analysis from Library failed\nThe file '/XXXXX/XXXXX' could not be found in the library", when executing a task on an Automation Services server.

Attempt to execute an Automation Services task on a server fails, with this error: "Open Analysis from Library failed\nThe file '/XXXXX/XXXXX' could not be found in the library".

- Automation tasks on analysis files placed in the root folder of the Spotfire library execute as expected.

- Tasks on analysis files placed in locations other than the root folder tend to fail.

Note that you may encounter similar messages with respect to permissions when running any other Automation Services task. The steps mentioned in the Resolution section can address such issues.

Example:

---------------------------------------------------------------------------------------------------------------------------------------------

Error Message: You do not have sufficient privileges for this action

FAILED: Task 2 'Save Analysis to Library' failed with: Spotfire.Dxp.Framework.Library.LibraryException: You do not have sufficient privileges for this action. ---> Spotfire.Dxp.Services.Library.LibraryServiceException: You do not have sufficient privileges for this action.

----------------------------------------------------------------------------------------------------------------------------------------------

This happens if the "automationservices@SPOTFIRESYSTEM" account does not have the permissions necessary for this task on the specific Spotfire library folders that contain the analysis and the Information Services elements (such as information links, data sources, columns, joins, and filters) it uses.

In version 7.5 and later, the "automationservices@SPOTFIRESYSTEM" account is responsible for executing jobs on the service instance. To resolve this issue, follow the steps below.

- Login to Spotfire Analyst as a Spotfire administrator.

- Click on the TOOLS menu.

- Click on "Library Administration".

- Highlight the folder which contains the report that is failing.

- Click EDIT in the "Permissions for Selected Folder".

- Search the user "automationservices@SPOTFIRESYSTEM".

- Grant Browse+ Access + Modify permissions.

- Click OK.
See the attached document (Filename: automationservices_user_permissions.docx) for more information.