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Synchronization of licenses fails when using Postgres as TIBCO Spotfire database and having users belonging to more than 50 groups

Rich Talbot
  • Updated
Date Posted:
Product: TIBCO Spotfire®

Problem:

Synchronization of licenses fails when using Postgres as TIBCO Spotfire database and having users belonging to more than 50 groups


Solution:

You may see the following exception in the server.log when users try to access analysis files in the TIBCO Spotfire Web Player. This is seen only with Postgres as the TIBCO Spotfire Server application database.
 
WARN 2020-07-21T05:52:34,416-0700 [user@company.com, #6511, #1128412] ws.licenses.LicenseService: An exception occurred in method 'getLicenses'.
com.spotfire.server.license.LicenseException: Database error
    at com.spotfire.server.license.LicenseManagerPostgres.toException(LicenseManagerPostgres.java:426) ~[spotfire-server.jar:?]
    at com.spotfire.server.license.LicenseManagerPostgres.getLicensesCore(LicenseManagerPostgres.java:311) ~[spotfire-server.jar:?]
    at com.spotfire.server.license.LicenseManager.getLicenses(LicenseManager.java:189) ~[spotfire-server.jar:?]
    at com.spotfire.ws.licenses.LicenseService.getLicenses(LicenseService.java:86) ~[spotfire-server.jar:?]
    at sun.reflect.GeneratedMethodAccessor574.invoke(Unknown Source) ~[?:?]
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_241]
    at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_241]
    at org.apache.cxf.service.invoker.AbstractInvoker.performInvocation(AbstractInvoker.java:179) ~[cxf-core.jar:3.3.5]
    at org.apache.cxf.jaxws.JAXWSMethodInvoker.performInvocation(JAXWSMethodInvoker.java:66) ~[cxf-rt-frontend-jaxws.jar:3.3.5]
    at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:96) ~[cxf-core.jar:3.3.5]
    at org.apache.cxf.jaxws.AbstractJAXWSMethodInvoker.invoke(AbstractJAXWSMethodInvoker.java:232) ~[cxf-rt-frontend-jaxws.jar:3.3.5]
    at org.apache.cxf.jaxws.JAXWSMethodInvoker.invoke(JAXWSMethodInvoker.java:85) ~[cxf-rt-frontend-jaxws.jar:3.3.5]
    at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:74) ~[cxf-core.jar:3.3.5]
    at org.apache.cxf.interceptor.ServiceInvokerInterceptor$1.run(ServiceInvokerInterceptor.java:59) ~[cxf-core.jar:3.3.5]
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) ~[?:1.8.0_241]
    at java.util.concurrent.FutureTask.run(FutureTask.java:266) ~[?:1.8.0_241]
    at org.apache.cxf.interceptor.ServiceInvokerInterceptor$2.run(ServiceInvokerInterceptor.java:126) ~[cxf-core.jar:3.3.5]
    at org.apache.cxf.workqueue.SynchronousExecutor.execute(SynchronousExecutor.java:37) ~[cxf-core.jar:3.3.5]
    at org.apache.cxf.interceptor.ServiceInvokerInterceptor.handleMessage(ServiceInvokerInterceptor.java:131) ~[cxf-core.jar:3.3.5]
    at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:308) ~[cxf-core.jar:3.3.5]
    at org.apache.cxf.transport.ChainInitiationObserver.onMessage(ChainInitiationObserver.java:121) ~[cxf-core.jar:3.3.5]
    at org.apache.cxf.transport.http.AbstractHTTPDestination.invoke(AbstractHTTPDestination.java:267) ~[cxf-rt-transports-http.jar:3.3.5]
    at org.apache.cxf.transport.servlet.ServletController.invokeDestination(ServletController.java:234) ~[cxf-rt-transports-http.jar:3.3.5]
    at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:208) ~[cxf-rt-transports-http.jar:3.3.5]
    at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:160) ~[cxf-rt-transports-http.jar:3.3.5]
    at org.apache.cxf.transport.servlet.CXFNonSpringServlet.invoke(CXFNonSpringServlet.java:225) ~[cxf-rt-transports-http.jar:3.3.5]
    at org.apache.cxf.transport.servlet.AbstractHTTPServlet.handleRequest(AbstractHTTPServlet.java:301) ~[cxf-rt-transports-http.jar:3.3.5]
    at org.apache.cxf.transport.servlet.AbstractHTTPServlet.doPost(AbstractHTTPServlet.java:220) ~[cxf-rt-transports-http.jar:3.3.5]
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:660) ~[servlet-api.jar:?]
    at org.apache.cxf.transport.servlet.AbstractHTTPServlet.service(AbstractHTTPServlet.java:276) ~[cxf-rt-transports-http.jar:3.3.5]
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) ~[catalina.jar:9.0.33]
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) ~[catalina.jar:9.0.33]
    at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53) ~[tomcat-websocket.jar:9.0.33]
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) ~[catalina.jar:9.0.33]
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) ~[catalina.jar:9.0.33]
    at com.spotfire.server.security.SecurityFilter$InternalFilterChain.doFilter(SecurityFilter.java:1036) ~[spotfire-server.jar:?]
    at com.spotfire.server.security.SecurityFilter$AuthConstraintFilter.doFilter(SecurityFilter.java:916) ~[spotfire-server.jar:?]
    at com.spotfire.server.security.SecurityFilter$InternalFilter.doFilter(SecurityFilter.java:1002) ~[spotfire-server.jar:?]
    at com.spotfire.server.security.SecurityFilter$InternalFilterChain.doFilter(SecurityFilter.java:1031) ~[spotfire-server.jar:?]
    at com.spotfire.server.security.SecurityFilter$AuthenticationFilter.doFilter(SecurityFilter.java:334) ~[spotfire-server.jar:?]
    at com.spotfire.server.security.SecurityFilter$InternalFilter.doFilter(SecurityFilter.java:1002) ~[spotfire-server.jar:?]
    at com.spotfire.server.security.SecurityFilter$InternalFilterChain.doFilter(SecurityFilter.java:1031) ~[spotfire-server.jar:?]
    at com.spotfire.server.security.SecurityFilter$UserDataConstraintFilter.doFilter(SecurityFilter.java:857) ~[spotfire-server.jar:?]
    at com.spotfire.server.security.SecurityFilter$InternalFilter.doFilter(SecurityFilter.java:1002) ~[spotfire-server.jar:?]
    at com.spotfire.server.security.SecurityFilter$InternalFilterChain.doFilter(SecurityFilter.java:1031) ~[spotfire-server.jar:?]
    at com.spotfire.server.security.SecurityFilter$ConnectorFilter.doFilter(SecurityFilter.java:817) ~[spotfire-server.jar:?]
    at com.spotfire.server.security.SecurityFilter$InternalFilter.doFilter(SecurityFilter.java:1002) ~[spotfire-server.jar:?]
    at com.spotfire.server.security.SecurityFilter$InternalFilterChain.doFilter(SecurityFilter.java:1031) ~[spotfire-server.jar:?]
    at com.spotfire.server.security.SecurityFilter.doFilter(SecurityFilter.java:160) ~[spotfire-server.jar:?]
    at com.spotfire.server.security.AbstractFilter.doFilter(AbstractFilter.java:124) ~[spotfire-server.jar:?]
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:358) ~[spring-web.jar:5.2.3.RELEASE]
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:271) ~[spring-web.jar:5.2.3.RELEASE]
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) ~[catalina.jar:9.0.33]
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) ~[catalina.jar:9.0.33]
    at com.spotfire.server.security.CustomAuthFilterWrapper.doFilter(CustomAuthFilterWrapper.java:89) ~[spotfire-server.jar:?]
    at com.spotfire.server.security.AbstractFilter.doFilter(AbstractFilter.java:124) ~[spotfire-server.jar:?]
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:358) ~[spring-web.jar:5.2.3.RELEASE]
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:271) ~[spring-web.jar:5.2.3.RELEASE]
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) ~[catalina.jar:9.0.33]
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) ~[catalina.jar:9.0.33]
    at com.spotfire.server.security.CsrfFilter.doFilter(CsrfFilter.java:74) ~[spotfire-server.jar:?]
    at com.spotfire.server.security.AbstractFilter.doFilter(AbstractFilter.java:124) ~[spotfire-server.jar:?]
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:358) ~[spring-web.jar:5.2.3.RELEASE]
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:271) ~[spring-web.jar:5.2.3.RELEASE]
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) ~[catalina.jar:9.0.33]
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) ~[catalina.jar:9.0.33]
    at com.spotfire.server.security.HttpMethodsFilter.doFilter(HttpMethodsFilter.java:192) ~[spotfire-server.jar:?]
    at com.spotfire.server.security.AbstractFilter.doFilter(AbstractFilter.java:124) ~[spotfire-server.jar:?]
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:358) ~[spring-web.jar:5.2.3.RELEASE]
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:271) ~[spring-web.jar:5.2.3.RELEASE]
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) ~[catalina.jar:9.0.33]
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) ~[catalina.jar:9.0.33]
    at com.spotfire.server.security.headers.HeadersFilter.doFilter(HeadersFilter.java:288) ~[spotfire-server.jar:?]
    at com.spotfire.server.security.AbstractFilter.doFilter(AbstractFilter.java:124) ~[spotfire-server.jar:?]
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:358) ~[spring-web.jar:5.2.3.RELEASE]
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:271) ~[spring-web.jar:5.2.3.RELEASE]
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) ~[catalina.jar:9.0.33]
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) ~[catalina.jar:9.0.33]
    at com.spotfire.server.security.AccessLogFilter.doFilter(AccessLogFilter.java:73) ~[spotfire-server.jar:?]
    at com.spotfire.server.security.AbstractFilter.doFilter(AbstractFilter.java:124) ~[spotfire-server.jar:?]
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:358) ~[spring-web.jar:5.2.3.RELEASE]
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:271) ~[spring-web.jar:5.2.3.RELEASE]
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) ~[catalina.jar:9.0.33]
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) ~[catalina.jar:9.0.33]
    at com.spotfire.server.security.RequestContextFilter.doFilter(RequestContextFilter.java:138) ~[spotfire-server.jar:?]
    at com.spotfire.server.security.RequestContextFilter.doFilter(RequestContextFilter.java:97) ~[spotfire-server.jar:?]
    at com.spotfire.server.security.AbstractFilter.doFilter(AbstractFilter.java:124) ~[spotfire-server.jar:?]
    at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:358) ~[spring-web.jar:5.2.3.RELEASE]
    at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:271) ~[spring-web.jar:5.2.3.RELEASE]
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) ~[catalina.jar:9.0.33]
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) ~[catalina.jar:9.0.33]
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202) ~[catalina.jar:9.0.33]
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) ~[catalina.jar:9.0.33]
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:541) ~[catalina.jar:9.0.33]
    at com.spotfire.server.security.trust.tomcat.SpotfireClusterValve.invoke(SpotfireClusterValve.java:43) ~[spotfire-tomcat-integration.jar:?]
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139) ~[catalina.jar:9.0.33]
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92) ~[catalina.jar:9.0.33]
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) ~[catalina.jar:9.0.33]
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343) ~[catalina.jar:9.0.33]
    at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:373) ~[tomcat-coyote.jar:9.0.33]
    at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65) ~[tomcat-coyote.jar:9.0.33]
    at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:868) ~[tomcat-coyote.jar:9.0.33]
    at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1594) ~[tomcat-coyote.jar:9.0.33]
    at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) ~[tomcat-coyote.jar:9.0.33]
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) ~[?:1.8.0_241]
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) ~[?:1.8.0_241]
    at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) ~[tomcat-util.jar:9.0.33]
    at java.lang.Thread.run(Thread.java:748) [?:1.8.0_241]
Caused by: org.postgresql.util.PSQLException: The column index is out of range: 2, number of columns: 1.
    at org.postgresql.core.v3.SimpleParameterList.bind(SimpleParameterList.java:64) ~[postgresql.jar:42.2.9]
    at org.postgresql.core.v3.SimpleParameterList.setStringParameter(SimpleParameterList.java:127) ~[postgresql.jar:42.2.9]
    at org.postgresql.jdbc.PgPreparedStatement.bindString(PgPreparedStatement.java:1018) ~[postgresql.jar:42.2.9]
    at org.postgresql.jdbc.PgPreparedStatement.setString(PgPreparedStatement.java:348) ~[postgresql.jar:42.2.9]
    at org.postgresql.jdbc.PgPreparedStatement.setString(PgPreparedStatement.java:335) ~[postgresql.jar:42.2.9]
    at com.spotfire.server.util.sql.WrappedPreparedStatement.setString(WrappedPreparedStatement.java:225) ~[spotfire-server.jar:?]
    at com.spotfire.server.license.LicenseManagerPostgres.getLicensesCore(LicenseManagerPostgres.java:218) ~[spotfire-server.jar:?]
    ... 106 more

This is a defect which will affect users who have no group membership or are members of more than 50 groups (including inherited). To resolve, upgrade the TIBCO Spotfire Server 10.10.1 or higher.

Until then, the only workaround is to adjust the group membership:

  • When the user is a member of more than 50 groups, reduce the number of member groups below 50
  • When the user is a member of 0 groups, add the user to a group

 

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