"Error 1314.The specified path %TEMP%\Cabinets is unavailable" when installing TIBCO Spotfire Analyst client silently

"Error 1314.The specified path %TEMP%\Cabinets is unavailable" when installing TIBCO Spotfire Analyst client silently

Installing the Spotfire Analyst Client silently using the command below, can result in "Error 1314".

msiexec /qn /i "FULL PATH\TIBCO Spotfire.msi" SETUPEXEDIR="%TEMP%" ALLUSERS=1 
SERVERURL=http://spotfireserver:port/ INSTALLDIR=<PATH to where you'd like to install the client>

The error will look as below.

Error 1314. The specified path %TEMP%\Cabinets is unavailable".

There can be a few reasons why this error can be seen.

• %TEMP% refers to C:\Users\<Your User Account>\AppData\Local. The "AppData" directory is hidden by default. As a result of this, it could be possible that the path "%TEMP%\Cabinets" is considered unavailable. This is applicable when the application is installed using a User Account.

or:

• If the installation is run using a System Account, this error can be seen as the System Account will not have a user profile under "C:\Users" path.
   

To resolve, the following steps should be performed depending on which account is being used:
 

1. If a user account is used to install the application:

Unhide the "AppData" directory under "C:\Users\<Your User Account>\AppData". If it still doesn't resolve the issue, point "SETUPEXEDIR" to a different path where the user account running the installation has write access. For example, the following command can be used.

msiexec /qn /i "FULL PATH\TIBCO Spotfire.msi" SETUPEXEDIR="C:\Windows\Temp" ALLUSERS=1 
SERVERURL=http://spotfireserver:port/ INSTALLDIR=<PATH to where you'd like to install the client>

The user account running the installation must have write access to the path "C:\Windows\Temp" in this case.
 

2. If System Account is used to run the installation:

Point "SETUPEXEDIR" to "C:\Windows\Temp" instead of "%TEMP%". The command will look like the one below:

msiexec /qn /i "FULL PATH\TIBCO Spotfire.msi" SETUPEXEDIR="C:\Windows\Temp" ALLUSERS=1 
SERVERURL=http://spotfireserver:port/ INSTALLDIR=<PATH to where you'd like to install the client>

"SETUPEXEDIR" can also point to some other path where the System Account has write access.
 

Doc: Installing Spotfire Analyst silently (by using the command line)

• https://docs.tibco.com/pub/spotfire_server/10.3.8/doc/html/TIB_sfire_server_tsas_admin_help/GUID-C170967E-171F-437E-A6B6-2681382BFE76.html