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Error: The remote server returned an error: (403) Forbidden, while running an automation job.

Rich Talbot
  • Updated
Date Posted:
Product: TIBCO Spotfire®

Problem:

Error: The remote server returned an error: (403) Forbidden, while running an automation job.


Solution:

While running an automation job from the Command Line or Windows task Scheduler, the following error can be seen in the Command Line/Spotfire.Dxp.Automation.ClientJobSender.exe.log. 

System.Net.WebException: The remote server returned an error: (403) Forbidden.
   at System.Net.HttpWebRequest.GetResponse()
   at Spotfire.Dxp.Automation.JobBuilder.SpotfireServerJobExecutor.StartJob(String jobFileContent, String jobFilePath)
   at Spotfire.Dxp.Automation.ClientJobSender.JobServiceHandler.StartJob(String jobFileContent, String path)
   at Spotfire.Dxp.Automation.ClientJobSender.JobExecutionHandler.Run(CommandLineManager cmd)
Make sure that the user account mentioned in the "Spotfire.Dxp.Automation.ClientJobSender.exe.config" file, which is used to run the automation job is a part of "Automation Services" group. Below is a screenshot showing the user account used in the "Spotfire.Dxp.Automation.ClientJobSender.exe.config".
User-added image

Note: To avoid other issues, make sure that this account has access to all the library items being used in the Automation task.

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