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How to change the default user running scheduled updates to a custom user account

Rich Talbot
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Product: TIBCO Spotfire®

Problem:

How to change the default user running scheduled updates to a custom user account


Solution:

This article describes how to configure a custom user account to run scheduled updates instead of the default system account scheduledupdates@SPOTFIRESYSTEM  This can be done by editing the Web Player service configuration (see the Manually Editing the Configuration files reference). In the 'Spotfire.Dxp.Worker.Web.config' file, locate 'customAccount' and specify the username along with the domain, in order to use that account instead of scheduledupdates@SPOTFIRESYSTEM to run scheduled updates.  

<scheduledUpdates concurrentUpdates="2" updateIntervalSeconds="60" useKerberos="false" customAccount="username@domain">
For example, for a database user: customAccount = "user@SPOTFIRE"

These are the requirements for that custom account:
  1. The account specified in the customAccount must have the following library permissions:
    • Browse & Access permissions to the analysis.
    • Permissions to access the folders that hold the information object.
    • Permission to access the data source object.
  2. The account specified should be part of 'Scheduled Updates Users' group
Doc: Manually Editing the Configuration files - Doc: Spotfire.Dxp.Worker.Web.config file Doc: Adding users to a group

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