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'Service failure: ServerError: Cannot create domain "[Name]". [9905002]' error while adding a domain on TIBCO Spotfire Advanced Data Services

Rich Talbot
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Product: TIBCO Spotfire®

Problem:

'Service failure: ServerError: Cannot create domain "[Name]". [9905002]' error while adding a domain on TIBCO Spotfire Advanced Data Services


Solution:

During the process of setting up SSO using Kerberos on TIBCO Spotfire Advanced Data Services (ADS), you need to create a domain on Composite server(ADS/CIS). While creating a domain LDAP configuration on ADS server, you see an error: 'Service failure: ServerError: Cannot create domain "[Name]". [9905002]'

This error occurs if you did not enter the LDAP information in a correct syntax/format. Use the following syntax in the "Add a Domain" dialog:

  • Server URL: ldap://[servername]:[port]/dc=[company],dc=[com]
  • LDAP Login: [domain\username]
  • LDAP Password: [password]
Please see below screenshot for reference:

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