Error: "Could not initialize class com.teradata.tdgss.jtdgss.TdgssManager (HRESULT: 80131500)", while creating a connection to Teradata data source in Information Designer. – Revvity Signals

Date Posted: 2018-03-26
Product: TIBCO Spotfire®

Problem:

Error: "Could not initialize class com.teradata.tdgss.jtdgss.TdgssManager (HRESULT: 80131500)", while creating a connection to Teradata data source in Information Designer.

Solution:

When creating a new Teradata data source in Information Designer, you are unable to save the data source due to the following error:

"Could not initialize class com.teradata.tdgss.jtdgss.TdgssManager (HRESULT: 80131500)"

The following error is seen when trying to save a Teradata data source in Information Designer:

InformationModelException at Spotfire.Dxp.Forms:
Could not initialize class com.teradata.tdgss.jtdgss.TdgssManager (HRESULT: 80131500)
Stack Trace:
   at Spotfire.Dxp.Forms.Data.InformationDesigner.NodeDesignerPanelControlBase.<>c__DisplayClass3.<SaveAs>b__2()
   at Spotfire.Dxp.Forms.Data.InformationDesigner.DesignerForm.SaveSafely(Executor saveExecutor, CachedModelElement elementToSave, Control parentControl)
InformationModelServiceException at Spotfire.Dxp.Services:
Could not initialize class com.teradata.tdgss.jtdgss.TdgssManager (HRESULT: 80131509)
Stack Trace:
   at Spotfire.Dxp.Services.WebServiceBase`1.InvokeService[T](ServiceMethod`1 serviceMethod, ExceptionFactoryMethod exceptionFactoryMethod)
   at Spotfire.Dxp.Data.InformationModel.InternalInformationModelManager.AddElement(InformationModelElement element, Boolean ignoreWarnings)SoapHeaderException at System.Web.Services:
Could not initialize class com.teradata.tdgss.jtdgss.TdgssManager (HRESULT: 80131501)
Stack Trace:
   at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at Spotfire.Dxp.WebServices.ElementManagerService.addElement(IMElement element, Boolean ignoreWarnings)
   at Spotfire.Dxp.Services.WebServiceBase`1.InvokeService[T](ServiceMethod`1 serviceMethod, ExceptionFactoryMethod exceptionFactoryMethod)

This error is caused by a missing Teradata driver .jar file. Once you have downloaded the Teradata drivers from the vendor, you will see "terajdbc4.jar", "tdgssconfig.jar" and readme.txt files in the extracted download. Copy both the "tdgssconfig.jar" and "terajdbc4.jar" files into the Spotfire Tomcat lib directory "[SpotifreInstallationdirecotry]\tomcat\lib" not just "terajdbc4.jar". If only "terajdbc4.jar" is copied, then the error described above will be seen.