Spotfire: Spotfire Analyst UI Appears Extremely Large or Small

Problem:

In Spotfire Analyst, the user interface elements such as text, icons, and menus may suddenly appear abnormally large or small. Restarting Spotfire does not resolve the issue, and the UI scaling remains incorrect.

Resolution:

This issue can occur when the zoom level is changed inside an add-on panel.

In some Spotfire add-on panels (e.g., Lead Discovery Premium), pressing Ctrl + Mouse Wheel changes the zoom level. Due to the way the add-on panel interacts with the Spotfire application window, this zoom operation can also affect the overall Spotfire UI scaling, making the entire interface appear larger or smaller.

To restore the original display size:

1. Open the same Spotfire add-on panel.
   • In the case of Lead Discovery Premium, add a ChemChart visualization to a page.
2. Press Ctrl + Mouse Wheel in the opposite direction.
3. This will reverse the zoom change and return the Spotfire UI to the normal size.