Troubleshooting - How to enable DEBUG logging on TIBCO Spotfire Analyst

How to enable DEBUG logging on TIBCO Spotfire Analyst

Keywords: logs, DEBUG, spotfire analyst, troubleshooting

Details:

This article lists the steps to enable DEBUG logging on the TIBCO Spotfire Analyst.

------------------------------------------------------------------------------------------------------------------

1) Open Spotfire Client

2) Go to Help > Support Diagnostics and Logging > Logging (tab)

3) Set the Log level to "DEBUG" and make a note of the "Log file" location

4) Click OK

5) Replicate the issue, open the "Log file" path. Attach and send the "Spotfire.Dxp.SupportDiagnostics.log" file as a *.zip archive.