Naylor, Simon
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Articles
Recent activity by Naylor, Simon-
Resolving "No module named 'pywintypes'" Error in Spotfire 14 Python environment
Problem: Users may encounter a "ModuleNotFoundError: No module named 'pywintypes'" when using certain Python packages, particularly requests-negotiate-sspi, in Spotfire 14 Python environment. This ...
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Spotfire: Resolving compatibility Issues between Lead Discovery Premium and Discngine connectors
Problem: Users may experience compatibility issues between Lead Discovery Premium (LDP) and Discngine connectors, particularly when upgrading to newer versions of Spotfire. These issues can manifes...
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Spotfire 14: Resolving blank dashboards after running Scheduled Update jobs
Problem: After upgrading to Spotfire version 14 or higher, users may experience dashboards going blank when a scheduled update (SU) occurs while they are viewing the dashboard. This is due to chang...
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Spotfire Lists Not Visible After Upgrade from 11.4 to 14.0
Problem: After upgrading Spotfire from version 11.4 to 14.0, users may report that their previously created Spotfire lists are no longer visible or appear to be deleted. This issue is caused by a c...
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Resolving "Internal Server Error (500) - path is not a child of currently directory" in TERR Scripts
Description: A user encountered an "Internal Server Error (500) - path is not a child of currently directory" error when running a TERR script via Spotfire Web Player (web browser). The script work...
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Spotfire 403 Web Error
Problem: After doing a system upgrade or clone, you start to get 403 errors when trying to connect to the Spotfire Server via a web browser. Your were using HTTPS and have switched back to HTTP, d...
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Spotfire: Python available modules
If you want a quick way to see what Python modules are available, you can run the following from within Python.exe. You can do this from both the client and the Python service. help('modules') Thi...
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Spotfire Server Cobranding: Customisation stopped working after upgrade
Problem: Due to changes in how cobranding works, from version 11.4.0 LTS, the location of where image, scripts & css files has changed. This causes older cobranding to not 100% work. Some customer...
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Spotfire: PostGres: JSONB column
Problem: If you require Spotfire to read in a JSON or JSONB field from PostGreSQL, you will find that after creating a default Information Link it fails with an error such as: InformationModelExcep...
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Spotfire: Snowflake database error "Allow Writing In Temp Tables"
Problem: When an on-demand data source is used, for example, Snowflake, it works during initial testing, but as soon as larger data sets are used, an error "Allow Writing In Temp Tables" occurs. Th...