Ortega, Juan
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Activity overview
Latest activity by Ortega, Juan-
Ortega, Juan created an article,
ChemDraw: How do I install ChemDraw in macOS?
1. To install ChemDraw in your Mac computer, you first need to access the download portal and download the correct installation file. 2. Double-click the "cd23.1.2.dmg" file to start the ins...
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Ortega, Juan created an article,
ChemDraw Add In: Where can I find the Add-in Developer Guide for ChemDraw
The Add-in Developer Guide mentioned in the User's Guide can be located here; https://github.com/Revvity/ChemDraw-AddIns/tree/master/Documentation Note: Developing your own add-ins is not with...
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Ortega, Juan created an article,
Signals ChemDraw: A blank screen appears after I authenticate with my credentials for Signals ChemDraw and try to launch the application
A blank screen appears after I authenticate with my credentials for Signals ChemDraw and try to launch the application. For Chrome: 1. Open Chrome, and in the address bar, enter "chrome://settings...
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Ortega, Juan created an article,
Signals ChemDraw: Login help for Signals ChemDraw and ChemDraw Trial
You can ONLY access Signals ChemDraw if you are first added to the tenant by your local Signals ChemDraw Administrator. Once added, you will receive a welcome email indicating specifically that y...
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Ortega, Juan commented,
Official comment Hi, You can reach out to support using the Contact Support option on the top right-corner, and request the admin guide for ChemDraw, which includes all the requirements for extracting the installer...
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Ortega, Juan created an article,
ChemDraw Add In: SciFinder-n search in ChemDraw keeps spinning or opens multiple tabs in your browser
Set Google Chrome as your default browser. Open Chrome, and in the address bar, enter "chrome://settings/content/notifications" (without the quotes) and hit enter. Go to "Allowed to send notificat...
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Ortega, Juan created an article,
Customer Service: I want to stop receiving emails from Revvity Signals.
Our download center will automatically send notifications when a new version or hotfix for one of the products in your account is released. This is sent to all users in the account. The only optio...
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Ortega, Juan created an article,
ChemDraw: Licensing Help
Note: This article summarizes the options in the Licensing dialog box when launching ChemDraw. If you are looking to purchase the software, please see this article: Where can I buy, order, purcha...
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Ortega, Juan created an article,
ChemDraw: Activate.exe 23.0 IsInstaller command not working for bulk activation on ChemDraw version 23.0.1
For the first release of ChemDraw 23.0, the command line "Activate.exe 23.0 IsInstaller" (or any variation of it) fails to activate the product. Instead, please use 22.0 as the version number (...
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Ortega, Juan created an article,
Signals ChemDraw: How do I manage ChemDraw licenses so I can free up or transfer or deactivate a license in Signals ChemDraw?
When you login to your ChemDraw Tenent as an Administrator, you will have access to a link called ‘Configuration’. In the Administration section of Home, there is a link for Configuration and the C...