Ortega, Juan
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Activity overview
Latest activity by Ortega, Juan-
Ortega, Juan created an article,
Login help for Signals ChemDraw and ChemDraw Trial
Details: You can ONLY access Signals ChemDraw if you are first added to the tenant by your local Signals ChemDraw Administrator. Once added, you will receive a welcome email indicating specifical...
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Ortega, Juan commented,
Official comment Hi, You can reach out to support using the Contact Support option on the top right-corner, and request the admin guide for ChemDraw, which includes all the requirements for extracting the installer...
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Ortega, Juan created an article,
SciFinder-n search in ChemDraw keeps spinning or opens multiple tabs in your browser
Details: Set Google Chrome as your default browser. Open Chrome, and in the address bar, enter "chrome://settings/content/notifications" (without the quotes) and hit enter. Go to "Allowed to send ...
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Ortega, Juan created an article,
I want to stop receiving emails from Revvity Signals.
Keywords: Emails, spam, hotfix, hotfixes, new version, download center Details: Our download center will automatically send notifications when a new version or hotfix for one of the products in y...
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Ortega, Juan created an article,
ChemDraw Licensing Help
Note: This article summarizes the options in the Licensing dialog box when launching ChemDraw. If you are looking to purchase the software, please see this article: Where can I buy, order, purcha...
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Ortega, Juan created an article,
Activate.exe 23.0 IsInstaller command not working for bulk activation on ChemDraw version 23.0.1
Details: For the first release of ChemDraw 23.0, the command line "Activate.exe 23.0 IsInstaller" (or any variation of it) fails to activate the product. Instead, please use 22.0 as the versi...
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Ortega, Juan created an article,
How do I manage ChemDraw licenses so I can free up or transfer or deactivate a license in Signals ChemDraw?
When you login to your ChemDraw Tenent as an Administrator, you will have access to a link called ‘Configuration’. In the Administration section of Home, there is a link for Configuration and the C...
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Ortega, Juan created an article,
I can see ChemDraw installed on my computer, but other users can't.
Details: If you are using ChemDraw version 22.2 or older, please make sure to select the option for "All users in this computer" during installation. For version 23.0 and later, you will find two...
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Ortega, Juan created an article,
Access to Signals Notebook Individual Edition and ChemDraw Cloud
Signals Notebook Individual Edition and ChemDraw Cloud were previously offered with a ChemOffice+Cld license, which was discontinued with version 21. This license was also part of the ChemOffice ...
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Ortega, Juan created an article,
Using the Revvity Download Portal
As an administrator, you have the option to manage users who can login to the Download Portal and also the devices that activate the ChemDraw/ChemOffice licenses. The link below allows you to downl...