Rich Talbot
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Articles
Recent activity by Rich Talbot-
How to obtain the Server, Client, and Error log files for E-Notebook
Keywords: E-Notebook Enterprise, ELN, log file, Server, Client, Error. Details: 1. From any Client machine where the issue can be reproduced, log into E-Notebook, and navigate to the place ...
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How to remove list search for CAS fields
Date Posted: 2014-08-04Product: Inventory EnterpriseProblem:How to remove list search for CAS fields Solution: 1. Log into the application server 2. Go to C:\Inetpub\wwwroot\ChemOffice\ChemInv\con...
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How to exclude Search Sub-locations by default in Inventory
Date Posted: 2014-08-04Product: Inventory EnterpriseProblem:How to exclude Search Sub-locations by default in Inventory Solution: 1. Log into the application server 2. Go to C:\Inetpub\wwwroot\Che...
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When I try to export a document from a SDM section I get the following error:Unhandled exception has occurred in a component in your application...After I click Continue I get:Exception has been thrown by the target of an invocationStaging Area is not ava
Date Posted: 2014-07-21Product: E-Notebook EnterpriseProblem:When I try to export a document from a SDM section I get the following error: Unhandled exception has occurred in a component in your ...
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I get the following error adding Excel files:“The file you are trying to open is in a different format than specified” when adding excel files"
Date Posted: 2014-07-07Product: E-Notebook EnterpriseProblem:I get the following error adding Excel files: “The file you are trying to open is in a different format than specified” when adding exc...
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There is an error when a user tries to save a re-opened experiment.Sorry, while setting protection type. The Protect2002 method or property is not available because the document is locked for editing.
Date Posted: 2014-07-01Product: E-Notebook EnterpriseProblem:There is an error when a user tries to save a re-opened experiment. Sorry, while setting protection type. The Protect2002 method or pr...
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A user is getting the following error when trying to export to PDF an experiment:Sorry while copying the page setup from the export template to the master document: Requested PaperSize is not available on the currently selected printer.
Date Posted: 2014-07-01Product: E-Notebook EnterpriseProblem:A user is getting the following error when trying to export to PDF an experiment: Sorry while copying the page setup from the export ...
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Windows installer error message 1720 when attempting to install CBOE 12.1
Date Posted: 2014-07-01Product: ChemBioOffice EnterpriseProblem: Windows installer error message 1720 when attempting to install CBOE 12.1 Solution: The error is displayed when Internet Explorer 8...
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ChemDraw Add In: I don't see the "Search SciFinder" tool in ChemDraw
I don't see the "Search SciFinder" tool in ChemDraw Solution: First, make sure you are launching a version of ChmDraw that includes the feature. ChemDraw Prime for example does not include the ...
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How can we give permissions on a user’s notebook to another user? A chemist has left the company and left a few experiments open, we need to allow another chemist access to his notebook so he can close the experiments.
Date Posted: 2014-06-13Product: E-Notebook EnterpriseProblem:How can we give permissions on a user’s notebook to another user? A chemist has left the company and left a few experiments open, we ne...