Rich Talbot
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Recent activity by Rich Talbot-
While installing E-Notebook Client 17.1.1, the following message persists: “Windows Installer Coordinator: Please wait while the application is preparing for the first use”
Date Posted: 2019-10-29Product: E-Notebook EnterpriseProblem:While installing E-Notebook Client 17.1.1, the following message persists: “Windows Installer Coordinator: Please wait while the applica...
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I am unable to view data in sections when using multiple sections in the same collection. This is when using numerous sections on one collection, in a way that the screen space is filled with section tabs, and leaves no space for the data in these section
Date Posted: 2019-10-25Product: E-Notebook EnterpriseProblem:I am unable to view data in sections when using multiple sections in the same collection. This is when using numerous sections on one co...
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How to switch to FIPS encryption in E-Notebook 18.1.1?
Date Posted: 2019-09-28Product: E-Notebook EnterpriseProblem:How to switch to FIPS encryption in E-Notebook 18.1.1?Solution: There are multiple configuration changes to be taken care of. Please...
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E-Notebook Enterprise: How do I grant transition permission for a user group in E-Notebook 17.x
How do I grant transition permission for a user group in E-Notebook 17.x? Group A must be able to transition group B experiments from "Pending to Review" to "Reviewed". Solution: Transition securit...
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ACX Reagents cannot be added for the second time
Date Posted: 2019-08-23Product: ChemBioOffice EnterpriseProblem:ACX Reagents cannot be added for the second timeSolution: PROBLEM: Use ACX Reagents Form tool to add compounds for the fir...
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Rendering errors in E-Notebook
Date Posted: 2019-08-23Product: ChemBioOffice EnterpriseProblem:Rendering errors in E-NotebookSolution: User was unable to Sign and Close notebook pages in E-Notebook, getting the errors ...
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ChemDraw: When I try to get the Host ID by running the command "wmic diskdrive get serialnumber", I am getting the error "Invalid XML content" in Windows 7
When I try to get the Host ID by running the command "wmic diskdrive get serialnumber", I am getting the error "Invalid XML content" in Windows 7Solution:This issue occurs because the XML parser tr...
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ChemDraw: When copying and pasting from ChemDraw to any MS Office application, an error states that the program is waiting for another OLE application to finish.
When copying and pasting from ChemDraw to any MS Office application, an error states that the program is waiting for another OLE application to finish.Solution:This is a known problem specific to 6...
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Unable to access long text at the end of text property
Date Posted: 2019-07-24Product: E-Notebook EnterpriseProblem:Unable to access long text at the end of text propertySolution: Sometimes after navigating away from a section containing long...
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How can I open more than one MS Office document from E-Notebook?
Date Posted: 2019-07-24Product: E-Notebook EnterpriseProblem:How can I open more than one MS Office document from E-Notebook?Solution:While it is not possible to open more than one uploaded MS Offi...