Rich Talbot
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Recent activity by Rich Talbot-
ChemACX: MSDS content - Safety information in ChemACX Explorer and Signals Notebook is missing
MSDS content - Safety information in ChemACX Explorer and Signals NotebookSolution:Due to circumstances outside of our control we had to remove access to the safety information previously provided ...
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"The measurement must be between 0 and 1584 pt" error when rendering experiment containing Ancillary Data section in E-Notebook
Date Posted: 2019-04-03Product: E-Notebook EnterpriseProblem:"The measurement must be between 0 and 1584 pt" error when rendering experiment containing Ancillary Data section in E-NotebookSolution:...
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Problems in E-Notebook after switching to new SSL certificate
Date Posted: 2019-03-29Product: E-Notebook EnterpriseProblem:Problems in E-Notebook after switching to new SSL certificateSolution: Some application functionality may stop working if the ...
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E-Notebook "Close" button disappears in Windows 10
Date Posted: 2019-03-29Product: E-Notebook EnterpriseProblem:E-Notebook "Close" button disappears in Windows 10Solution: In some setups, E-Notebook application window buttons (Minimize, M...
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ChemDraw: How do I dock my toolbars on a second display on Mac
How do I dock my toolbars on a second display on Mac?Solution:With version 14 and older, the use of a secondary display will often result on problems moving the document to the second monitor. Thes...
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Sub-structure search gives "invalid character" error for specific structure
Date Posted: 2019-02-28Product: E-Notebook EnterpriseProblem:Sub-structure search gives "invalid character" error for specific structureSolution: PROBLEM: We get the below error when try...
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Can we export structures enumerated in E-Notebook in V3000 format?
Date Posted: 2019-02-28Product: E-Notebook EnterpriseProblem:Can we export structures enumerated in E-Notebook in V3000 format?Solution:Starting with E-Notebook 18.1.1 release, an option is introdu...
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I get the message "Reporting engine is heavily loaded. There are total of 'n' report (s) in print queue including this one, hence your report is added in report print queue.” When attempting to create report.
Date Posted: 2019-02-22Product: Inventory EnterpriseProblem:I get the message "Reporting engine is heavily loaded. There are total of 'n' report (s) in print queue including this one, hence your re...
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We would like to have a disclaimer checkbox checked before a chemist can start work on a new notebook page. The disclaimer box should include something that "All SDS pages were checked for possible dangers before starting this reaction". How can we accomp
Date Posted: 2019-01-28Product: E-Notebook EnterpriseProblem:We would like to have a disclaimer checkbox checked before a chemist can start work on a new notebook page. The disclaimer box should in...
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Time out issue on login to E-Notebook due to Offline
Date Posted: 2019-01-28Product: E-Notebook EnterpriseProblem:Time out issue on login to E-Notebook due to OfflineSolution: One user is having an issue where the E-Notebook login process s...