Rich Talbot
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Articles
Recent activity by Rich Talbot-
When a user tries to analyse a reaction in CombiChem (Generic Reaction) she gets this error message:"Sorry, error preparing the enumerator. Unable to initialise enueratiion engine - is ChemDraw Ultra Installed?Component 1 of step 1 is a reactant that is u
Date Posted: 2015-09-08Product: E-Notebook EnterpriseProblem:When a user tries to analyse a reaction in CombiChem (Generic Reaction) she gets this error message:"Sorry, error preparing the enumerat...
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How to disable offline cache in ELN?
Date Posted: 2015-09-07Product: E-Notebook EnterpriseProblem:How to disable offline cache in ELN?Solution:Please try the following steps: 1. On the client machine, browse to folder C:\Users\%userna...
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When uploading files in Ancillary Data I get the error "ORA-29861: domain index is marked loading/failed/unusable".
Date Posted: 2015-09-07Product: E-Notebook EnterpriseProblem:When uploading files in Ancillary Data I get the error "ORA-29861: domain index is marked loading/failed/unusable".Solution:Please try t...
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In section Table of Contents I see the contents of Preparation instead of the reaction in the Reaction section.
Date Posted: 2015-09-04Product: E-Notebook EnterpriseProblem:In section Table of Contents I see the contents of Preparation instead of the reaction in the Reaction section.Solution:This happens bec...
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Error exporting to PDF when iTextSharp is missing
Date Posted: 2015-07-31Product: E-Notebook EnterpriseProblem:Error exporting to PDF when iTextSharp is missingSolution: The following error occurred in E-Notebook 13.1 while exporting an exper...
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After patching Oracle we are receiving the following error message when we try to save a reaction drawing in ELN.
Date Posted: 2015-07-24Product: E-Notebook EnterpriseProblem:After patching Oracle we are receiving the following error message when we try to save a reaction drawing in ELN. --------------------...
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Troubleshooting - How do I enable the Lead Discovery DEBUG log file in Spotfire Client?
Date Posted: 2015-07-20Product: TIBCO Spotfire® Problem: How do I enable the Lead Discovery DEBUG log file in Spotfire Client? Solution: A) To enable the DEBUG log file for Lead Discovery in yo...
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ChemDraw Add In: After updating my Chrome browser, I am not able to use ChemDraw Plugin.
After updating my Chrome browser, I am not able to use ChemDraw Plugin. How can I fix this? Solution: From Chrome 42.0.x update, Google has disabled support for the NPAPI plugin technology by def...
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How to prevent user from copying/duplicating collection reference such as notebook and experiment reference?
Date Posted: 2015-07-01Product: E-Notebook EnterpriseProblem:How to prevent user from copying/duplicating collection reference such as notebook and experiment reference?Solution: Please see E-N...
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ChemDraw: Is there a way to have the page setup set to the landscape by default in ChemDraw
Is there a way to have the page setup set to the landscape by default in ChemDraw?Solution:There are two ways to achieve this:Create a StyleSheet/Stationery document where the Page Setup has been s...